You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Migrating iPad 2 content to iPad 8?

My old iPad 2 (iOS 9.3.5) was ripe for a replacement so I purchased a new iPad 8 gen (iOS 14.7.1). In order to transfer the apps, data, photos and all, I backed up the old device to a mac mini (mid-2010, OSX 10.9.5 with iTunes (12.6.2.20). No issues there. However, the restore to the new iPad failed with the following message:

iTunes could not connect to this iPad. You do not have permission.


Could someone explain to me please how to set the proper permissions to accomplish the restoration task?

iPad 2

Posted on Sep 26, 2021 2:40 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 26, 2021 5:45 PM

You have a lot of issues going.

I do not believe you will be able to use Mac OS X 10.9.5 Mavericks and iTunes 12.6.2 with that new iPad.


Sorry.


You will need to upgrade that 2010 Mac MIni can upgrade to macOS 10.13.6 High Sierra.


From there you can choose to download and install iTunes version 12.6.5.3 here from this link below.


https://support.apple.com/en-us/HT208079


The link above IS the link you need to get iTunes 12.6.5.3


OR


Download and install the latest iTunes 12.8.3 version here.


https://support.apple.com/kb/DL1977?viewlocale=en_US&locale=en_US



Both of these versions require MacOS X 10.11.6 or later.


Backup that 2010 Mac Mini before doing any major Mac OS upgrades/updates.

If possible two backups on two seperate external drives is best.



Best of Luck to You!


1 reply
Question marked as Top-ranking reply

Sep 26, 2021 5:45 PM in response to cheebase

You have a lot of issues going.

I do not believe you will be able to use Mac OS X 10.9.5 Mavericks and iTunes 12.6.2 with that new iPad.


Sorry.


You will need to upgrade that 2010 Mac MIni can upgrade to macOS 10.13.6 High Sierra.


From there you can choose to download and install iTunes version 12.6.5.3 here from this link below.


https://support.apple.com/en-us/HT208079


The link above IS the link you need to get iTunes 12.6.5.3


OR


Download and install the latest iTunes 12.8.3 version here.


https://support.apple.com/kb/DL1977?viewlocale=en_US&locale=en_US



Both of these versions require MacOS X 10.11.6 or later.


Backup that 2010 Mac Mini before doing any major Mac OS upgrades/updates.

If possible two backups on two seperate external drives is best.



Best of Luck to You!


Migrating iPad 2 content to iPad 8?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.