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Unable to play music through USB - iPhone 13 pro

I just recently purchased the iPhone 13 pro and ever since I have not been able to play music via the USB port to my car. I have tried it with multiple vehicles and it won’t allow me to play music from any music app I have on my phone. Bluetooth however does work but we have a vehicle that doesn’t have Bluetooth and now I’m wondering what to do with a phone I cant play music from while driving.


I do have the new update for IOS 15 but I had updated my previous phone and was still able to play music through that phone with IOS 15 so that makes me believe it is an issue with the new phone. I am using an apple charger to plug into my car as well. Any advice is appreciated!

iPhone 13 Pro, iOS 15

Posted on Sep 26, 2021 6:04 PM

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Question marked as Top-ranking reply

Posted on Dec 24, 2021 10:28 AM

I was having the same issue with my 13 Pro.

After many texts from apple support I got this messsage-


“””Some stereos might not recognize the device unless there's at least one song stored on the device. If Songs are listed as zero under Settings > General > About > Songs, try to download at least one song on the iPhone and then try again, let's see if this time it works !””


I stream all of my music, nothing downloaded. With that said,,

I went to iTunes, downloaded “Survival of the fittest” … Then canceled the free trial.

I plugged my phone into the car and it worked,, Spotify-Pandora,, all good.


Hope this makes everyone’s drive much much more enjoyable!

91 replies
Question marked as Top-ranking reply

Dec 24, 2021 10:28 AM in response to kaemay6

I was having the same issue with my 13 Pro.

After many texts from apple support I got this messsage-


“””Some stereos might not recognize the device unless there's at least one song stored on the device. If Songs are listed as zero under Settings > General > About > Songs, try to download at least one song on the iPhone and then try again, let's see if this time it works !””


I stream all of my music, nothing downloaded. With that said,,

I went to iTunes, downloaded “Survival of the fittest” … Then canceled the free trial.

I plugged my phone into the car and it worked,, Spotify-Pandora,, all good.


Hope this makes everyone’s drive much much more enjoyable!

Oct 7, 2021 10:18 AM in response to kaemay6

So Since I got the iphone 13 pro max I have been troubleshooting spending hours on the phone and erase all and restore. So finally got the right person on the phone from Apple this morning. the problem was the music wont' play, like trying to play but just won't play. here's how I solve my problem. Iphone 13 pro max settings >> General >> Transfter or Reset Iphone >> Reset (bottom of the page ) >>reset all settings .. go get a coffee , relax , when it's done , try pluggin in usb in your car and music would play now...


Nov 8, 2021 1:42 AM in response to PhotosbyRamona

This is what I did and it did not work.

  • plugged in with USB (phone shows it’s charging)
  • played music from Spotify but it did not play
  • went to Music > EQ > Was on Late Night . Turned off EQ
  • Killed the setting app (flicking it up) … is this the same as close tab?
  • went back in EQ and turned it off
  • did this a couple of times EQ to Late Night and then Kill app and then EQ off

still no luck ):

Nov 25, 2021 8:56 PM in response to kaemay6

It seems like a lot of people are having the issue so I would think it is a software issue. If enough people go to the feedback site for apple and report the issue, that should raise a flag for them to work on a new update to fix the issue. I have seen several threads of this exact same problem and I myself am dealing with it too.

Unable to play music through USB - iPhone 13 pro

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