You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My iPhone XS Max recently was updated to ios15

Hello. i recently updated my iPhone XS Max to IOS15 but now it is stuck on a screen that says. Configuring iPhone. Installing configuration from “security alliance, LLC”

the profile could not be found. What does this means

Posted on Sep 27, 2021 7:24 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 27, 2021 7:27 AM

That means that your phone is owned by Security Alliance, LLC. Did you purchase this phone used? If so, you bought a stolen phone. In order to use it you will need to contact that company and have them remove Mobile Device Management from your phone.

2 replies

My iPhone XS Max recently was updated to ios15

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.