iOS 15 - USB Car Connection

I have the iPhone 13 Pro with iOS 15 installed and since the recent update I haven’t been able to play music via USB cable to my Hyundai Sonata. It was working with my iPhone 11 Pro which also had iOS 15 installed and only has become an issue since having the iPhone 13 Pro. The cable will charge the iPhone and does recognize the phone is connected and displays the music file being played but there is no audio whatsoever. I checked for any update for my car system and it is up to date and I also tried connecting to my other car - Dodge Journey and it did the exact same thing. The phone will play music via Bluetooth so it isn’t a huge problem, more of an annoyance but I still welcome any thoughts or suggestions on a fix for this. 80 % of the music on my phone has been downloaded as I read somewhere that not having any music downloaded could cause an issue where the car doesn’t recognize the iPhone as an “iPod”. I also tried it with other music apps other than Apple Music and still the same issue. It feels like there is some issue with either the phone or iOS.

iPhone 13 Pro, iOS 15

Posted on Sep 27, 2021 7:05 PM

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Posted on Dec 15, 2021 4:16 PM

It seems like iOS 15.2 fixed the issue. I installed the update then removed my car from the Bluetooth memory, re-connected it and bam…problem sorted! Took Apple long enough to resolve it but iOS 15.2 has some pretty sweet security updates on a side note.

81 replies

Nov 27, 2021 11:24 AM in response to FunkyWetShavin

Idk if this answer has already been written, I didn’t have time to read all of the replies — I just got off the phone with Apple support and they told me that Apple is aware of this issue that makes it so the usb/lightning cable connection in the car is no longer identifiable to the car so you can’t play music, use maps etc. the same way we used to prior to the update. They said the following:


  1. Either the next update or the one after that will have a fix for this issue
  2. You should still be able to connect the car through an aux cable in the interim.


We have an iPhone 8 Plus and an iPhone 11 & a 2011 Cruze, for context.

Sep 28, 2021 5:59 PM in response to FunkyWetShavin

Hello there,


Thanks for posting in Apple Support Communities. We understand that USB playback isn't working between your iPhone 13 Pro and your Hyundai Sonata.


It sounds like you've tried some great troubleshooting steps so far. Next, try the steps in the 'Connect using USB playback' section of How to connect your iPhone, iPad, or iPod touch to your car.


If the same continues, there are some additional troubleshooting tips in If you need help with CarPlay.


Have a great day!

Nov 21, 2021 1:51 PM in response to FunkyWetShavin

I contacted Apple today. Below is their response:


Ok thank you for confirming. In this case what happens is that the latest iOS 15 has upgrades in terms of connections to other devices and vehicles. Due to these updates in software, the iOS version is no longer compatible with the system in your vehicle model.


We currently don't have steps to downgrade the iOS since this might severely impact your phone's functioning. We definitely don't recommend it.


As per a fix, what happens is, this is not precisely and issue, but a normal thing that happens when new iOS updates come around


You can contact Apple about software “upgrades” under the iPhone by leaving feedback that “won’t go unheard” here.


http://www.apple.com/feedback

Oct 22, 2021 5:50 PM in response to faith185

Greetings, I’m having the same issue as the user above. The Hyundai Sonata and the usb cable were working perfectly until I ran the IOS 15.0.2 update. It’s not the cable or the car software. none of the troubleshooting tips have worked. It seems to be the update itself. Will there be another update to fix this issue, or should I just revert my phone to the last backup before I made the iOS 15 update?

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iOS 15 - USB Car Connection

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