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iOS 15 - USB Car Connection

I have the iPhone 13 Pro with iOS 15 installed and since the recent update I haven’t been able to play music via USB cable to my Hyundai Sonata. It was working with my iPhone 11 Pro which also had iOS 15 installed and only has become an issue since having the iPhone 13 Pro. The cable will charge the iPhone and does recognize the phone is connected and displays the music file being played but there is no audio whatsoever. I checked for any update for my car system and it is up to date and I also tried connecting to my other car - Dodge Journey and it did the exact same thing. The phone will play music via Bluetooth so it isn’t a huge problem, more of an annoyance but I still welcome any thoughts or suggestions on a fix for this. 80 % of the music on my phone has been downloaded as I read somewhere that not having any music downloaded could cause an issue where the car doesn’t recognize the iPhone as an “iPod”. I also tried it with other music apps other than Apple Music and still the same issue. It feels like there is some issue with either the phone or iOS.

iPhone 13 Pro, iOS 15

Posted on Sep 27, 2021 7:05 PM

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Question marked as Best reply

Posted on Sep 28, 2021 5:59 PM

Hello there,


Thanks for posting in Apple Support Communities. We understand that USB playback isn't working between your iPhone 13 Pro and your Hyundai Sonata.


It sounds like you've tried some great troubleshooting steps so far. Next, try the steps in the 'Connect using USB playback' section of How to connect your iPhone, iPad, or iPod touch to your car.


If the same continues, there are some additional troubleshooting tips in If you need help with CarPlay.


Have a great day!

81 replies

Dec 3, 2021 7:13 AM in response to stacyque

No joke, even Forbes ran an article about it in the last few days.


We were ready to buy a whole new car radio. We were pulling fuses. Changing cables. For weeks. It was so frustrating.


It took us two different help sessions to finally get a phone call from someone who was like “yeah, it’s us, not you”. The first two reps just played dumb like “are you using our cable”? Lol come on man.


Like cool, that’s helping the 9,000 times a week I use my phone for hands free GPS. So we invested in a Garmin. 🤷‍♀️


Kinda had it with Apple’s shenannegains. I’m still gonna use their phones because I’m a moron but it’s really frustrating that they can just jack up a really important feature for so many users and just shrug it off like “we’ll get to it”.

Dec 14, 2021 11:36 AM in response to Dark0neX

Sorry for confusion, not sure if 15.2 was my last update or if I’m yet to receive it. However what ever number was the last up date has changed my phone in regards to my music being played thru a usb cable in my car and my spotify library play list( which could be a spotify thing) thru a wifi connection outside of home wifi. Wasn’t like this before update. Wish I didn’t have to update S I was happy with how it was before update.

Dude 😊

Dec 26, 2021 11:53 AM in response to Roniefromtn

Weird Christmas miracle?


Weve got a 2011 Cruze, an iPhone 8plus and an iPhone 11. After 15.2 was released, we weren’t one of the lucky ones. Our usb to phone to radio connection still didn’t work and the aux cable was the only way to use it.


We still used the usb outlet for charging. So I plugged my phone in as the passenger the other day and it worked. Absolute dumb luck. About five minutes later it stopped working. The next day? Worked flawlessly.


It’s worked perfectly the last two times we’ve used the car on both of our phones.


I have no idea why or how.

iOS 15 - USB Car Connection

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