You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Data Storage

On Saturday evening, my wife and I received notices that our storage was nearing capacity on our two phones at almost 1 GB each. We increased capacity; paid the .99 cents and increased to 50 GB for both of us. Roughly, we should have been under 4%. capacity. Today we received notice that we have less than 10% storage available and we should upgrade to 250 GB. Thoughts?


Posted on Sep 27, 2021 8:35 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 27, 2021 8:50 PM

AnneandJerry Said:

"Data Storage: On Saturday evening, my wife and I received notices that our storage was nearing capacity on our two phones at almost 1 GB each.[...]"

-------


Troubleshooting iPhone Storage:

Internal storage cannot be upgraded. It is what it is. So, it will not have changed, even if you upgraded your iCloud plan. Learn More here: What's the Difference Between Device Storage and iCloud Storage? Apple Support


So, what to do:

Clear Space:

Try clearing internal storage though use of the following:

What Space to Clear:

A. Clear Temporary Internet Files:

Clear your Temporary Internet Files(Cookies & Cache) of Safari:

Also...



B. Clean TV and Music Libraries:

Remove all unneeded files from your TV and Music Libraries. Full-Movies take up 2-4GB typically, and a bunch of those would take up a load of storage, ideally. So, if you have any movies that are not needed, then delete them.

Also..


C. Clear "Other":

Clear the storages named "Other". It basically contains unnecessary files such as caches that are used for system ease of use - all of which gather over time: How to Clear "Other" in your iPhone's Storage - Use Backup - User Tips. Caches would be being used for remembrance of application use. So, clearing other may be the way to go about this, as it would be performs through use of a computer.

1 reply
Question marked as Top-ranking reply

Sep 27, 2021 8:50 PM in response to AnneandJerry

AnneandJerry Said:

"Data Storage: On Saturday evening, my wife and I received notices that our storage was nearing capacity on our two phones at almost 1 GB each.[...]"

-------


Troubleshooting iPhone Storage:

Internal storage cannot be upgraded. It is what it is. So, it will not have changed, even if you upgraded your iCloud plan. Learn More here: What's the Difference Between Device Storage and iCloud Storage? Apple Support


So, what to do:

Clear Space:

Try clearing internal storage though use of the following:

What Space to Clear:

A. Clear Temporary Internet Files:

Clear your Temporary Internet Files(Cookies & Cache) of Safari:

Also...



B. Clean TV and Music Libraries:

Remove all unneeded files from your TV and Music Libraries. Full-Movies take up 2-4GB typically, and a bunch of those would take up a load of storage, ideally. So, if you have any movies that are not needed, then delete them.

Also..


C. Clear "Other":

Clear the storages named "Other". It basically contains unnecessary files such as caches that are used for system ease of use - all of which gather over time: How to Clear "Other" in your iPhone's Storage - Use Backup - User Tips. Caches would be being used for remembrance of application use. So, clearing other may be the way to go about this, as it would be performs through use of a computer.

Data Storage

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.