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iPhone storage is showing that WhatsApp is taking 160Gb space but I have deleted everything

Hello everyone,

I have been having a lot of issues with my WhatsApp lately. Keeps saying storage is full. In my iPhone storage it’s showing that the WhatsApp is taking 160Gb space but I have deleted everything and my in my WhatsApp storage there’s only 2Gb full. But there’s the yellow bar which is full and says apps and other items. I want to know how I can empty that yellow bar.

Thank you

[Re-Titled by Moderator]

iPhone 11 Pro Max, iOS 14

Posted on Sep 28, 2021 1:11 AM

Top-ranking reply

New2Mac2

Level 1

9 points

Posted on Mar 1, 2022 2:42 AM

I have exactly the same problem. What'sApp tells me 3.47GB, iPhone storage tells me 27.9GB. An unaccounted for 24GB difference is not trivial on a 64GB phone. That's nearly 40% of my storage that's gone missing, despite my taking all the right steps to manage the data. Apple, we need a solution urgently please.

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Similar questions

48 replies

carine14

Level 1

15 points

May 31, 2022 8:31 AM in response to HooraZarenajad

This is an ongoing problem for some time; and all it leads is to Apple forcefully pushing upon you to upgrade to more Apple storage. Apple needs to fix this problem. I have 330mb of WhatsApp in use, but we have up 1.8gb in settings. wtf 😳

yigal242

Level 1

13 points

Oct 10, 2021 1:31 AM in response to HooraZarenajad

I deleted media from whatsapp on iPhone but it does not free space.

Iphone storage display 11.45GB storage used by whatsapp

whatsapp says there are 4.02 GB of media and 7.39GB are free.

How do I "free" those 7.39GB for iphone general use?

khajotia

Level 6

8,861 points

Sep 28, 2021 1:22 AM in response to HooraZarenajad

Read this:

https://faq.whatsapp.com/iphone/account-and-profile/how-to-free-up-storage-on-whatsapp/?lang=en

yigal242

Level 1

13 points

Jan 16, 2022 1:17 AM in response to Droriley

Yes, reinstalling everything resulted with reasonable storage usage

Mar 1, 2022 3:01 AM in response to New2Mac2

So what I’ve done is removing WhatsApp and install it again. The 2 numbers are now aligned but I haven’t solved the problem. Everything that was wrongly associated to WhatsApp in the iPhone storage now simply moved to System data which are impossible to decrease. On a 64 gb phone, over 40 gb are taken by system data, this is unacceptable (I’ve already done everything to improve like deleting safari cache, deleting apps data etc)

Mar 15, 2022 8:23 AM in response to Gustavo_Saito

Even after updating the WhatsApp, it didn’t help and infact the space taken by WhatsApp has increased. On iPhone storage it is 5.32GB (which was 5.31GB before update), while on WhatsApp storage it is 1.12GB.

This is very irritating, there’s no solution to clear this ‘Other’ or these kind of issues. Even cheaper phones have better solution while Apple didn’t any solution since ages. Pathetic. Restoring and reinstalling is not a solution. Better I switch to Android.

May 29, 2022 3:46 PM in response to Sebarm86

Same problem here: whatsapp showing 300mb used and iOS showing 2.5gb used. I also noticed last updates of iOS consumes more than half of my 64gb which was much lower in previous iOS versions. Wondering if that is a strategy to make the installed base unusable after 2 years or so... so that most would have to purchase a new phone obviously with much more memory and higher price…

May 31, 2022 8:49 AM in response to carine14

Almost sure they won’t fix for obvious reasons. Two years ago i was surviving with 32gb now with 64gb and all photos + videos backed up and deleted from iphone, it’s almost full while i don’t have that many apps installed. IOS taking more than 40gb…

Sebarm86

Level 1

8 points

May 31, 2022 12:28 PM in response to FabryApples79

The one of stickers? That is a problem not a solution. I don’t use stickers so it is probably not relevant for me. Moreover, that does not answer the general discrepancy and the problems highlighted by me and others