iPhone storage is showing that WhatsApp is taking 160Gb space but I have deleted everything

This is an ongoing problem for some time; and all it leads is to Apple forcefully pushing upon you to upgrade to more Apple storage. Apple needs to fix this problem. I have 330mb of WhatsApp in use, but we have up 1.8gb in settings. wtf 😳

Two “WhatsApp Inc.” showed up in the internal storage, as if it’s a developer, uses 19.44 GB, shared by 2 apps. 

It has no icon, no option of offloading or deleting since it’s not an app, doesn’t show any details about data or even when last used. 

As you can see my actual WhatsApp uses 5.47 GB and it’s possible to delete. 

Every time I try to backup my WhatsApp, it shows that I need extra space to backup 5.47GB,  even thought I still have 38GB free, and I would have 58GB if I could delete those two “WhatsApp Inc.”. 

I deleted the WhatsApp, I deleted lots of videos to make the backup, I reinstalled, I return iPhone settings to their defaults, did all the process again, I spent some days and hours doing this, but I couldn’t solve the problem. 

I need to delete both of the “WhatsApp Inc.” but i can’t.

I’m having the same issue. iPhone storage tells me that WhatsApp has 16gb usage and WhatsApp says only 4.9Gb usage.

And did that action solve that issue?

Sorry but this is not the answer, its not the WhatsApp app that has the solution its related to iPhone taking the space

Same issue.

Does anyone have any solution besides backing up and reformatting/reinstalling everything?

I am having the same issue, any solution

I have exactly the same problem. What'sApp tells me 3.47GB, iPhone storage tells me 27.9GB. An unaccounted for 24GB difference is not trivial on a 64GB phone. That's nearly 40% of my storage that's gone missing, despite my taking all the right steps to manage the data. Apple, we need a solution urgently please.

Even after updating the WhatsApp, it didn’t help and infact the space taken by WhatsApp has increased. On iPhone storage it is 5.32GB (which was 5.31GB before update), while on WhatsApp storage it is 1.12GB.

This is very irritating, there’s no solution to clear this ‘Other’ or these kind of issues. Even cheaper phones have better solution while Apple didn’t any solution since ages. Pathetic. Restoring and reinstalling is not a solution. Better I switch to Android.

When will Apple resolve this!!

It’s simply not acceptable and is causing huge problems for users when their phones get to where they think they’re full but they really aren’t.

I always support IOS over Android, how about Apple return the loyalty?

yes this is ridiculous, I often erase stuff and the size takes days or god knows what event to update. Very unhappy with Apple in general, I use it only because my employer wants iPhone otherwise never! So many things not working well, few options and crazy prices

Same problem here: whatsapp showing 300mb used and iOS showing 2.5gb used. I also noticed last updates of iOS consumes more than half of my 64gb which was much lower in previous iOS versions. Wondering if that is a strategy to make the installed base unusable after 2 years or so... so that most would have to purchase a new phone obviously with much more memory and higher price…

Almost sure they won’t fix for obvious reasons. Two years ago i was surviving with 32gb now with 64gb and all photos + videos backed up and deleted from iphone, it’s almost full while i don’t have that many apps installed. IOS taking more than 40gb…

The one of stickers? That is a problem not a solution. I don’t use stickers so it is probably not relevant for me. Moreover, that does not answer the general discrepancy and the problems highlighted by me and others

They simply don't care, people still buy iPhones no matter how behind it is in features to Android phones, apple can do whatever they want. If they write "jjackass" in the back of all iphones people still buy it.