iOS 15 Podcasts app - Up Next gone screwy

NB: I listen to a lot of podcasts.


Since updating to iOS 15, the Up Next queue is not working correctly. So I add all the upcoming episodes I plan to listen to from various different casts to Up Next in that order. But later I find most of those episodes have disappeared from Up Next -- only a single podcast's episodes remain. What's more, those episodes don't have the handle that allows you to re-order them, as when you add them to the queue manually.


I tried unsubscribing from that one podcast and deleting all its episodes, then re-subscribing. Unfortunately the same thing happened. I experimented with a different podcast app but didn't like its lack of features, and I don't want to spend days or even weeks working out which app I prefer. (My favourite Android app, Podcast Addict, unfortunately isn't available on iOS.)


It's quite inconvenient to have the queue obliterated for no reason, needless to say. My preferred order is to listen to each podcast episode in the order they came out, oldest to newest. Would it make a difference if I let the program just plow through playing all of the episodes of that one podcast? Will I have to give up on Up Next and just start playing each episode manually? Is this a known bug that will be fixed in the next release? Any input appreciated.


iPhone XS Max

Posted on Sep 28, 2021 5:45 AM

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Posted on Oct 27, 2021 6:02 AM

Ok so I have been down and back with Support since the release of iOS 15 (contacted them day of release and been in contact since) and here's what we've found. If you ignore the message, PLEASE READ THE LAST TWO PARAGRAPHS. It's a call to action that needs to be done so Apple will prioritize this issue.


When the podcast app is force closed or is booted from the RAM (timed out due to not being used), the Playing Next queue mysteriously disappears. I use the word "disappears" because it's not technically gone. If you try to play a new podcast episode, it'll ask you if you want to resume with your queue after finishing the episode or clear the queue. That's because the queue still "exists".


So the podcast app timed out for the millionth time and your queue is gone again. Pick some random podcast episode and add it to the queue (either play next or play last, really doesn't matter) and boom, your queue with everything that you added to it previously will reappear. Every time this happens to me, I just add a random episode as "play next" and then go into the queue and delete it (I add a TON of episodes in advanced so this still saves me a ton of time).


The other weird thing about this is when doing the above trick to get the queue to reappear, if this is the first time you did it since that current episode has been playing, it will appear as a duplicate in the queue (like if you're listening to X episode 48 and it times out, you get the queue to reappear, and X episode 48 will show as the next show to play in the queue even though you're listening to it right now). Dunno why that happens but just be aware and delete it when it reappears in the queue. It's always next or second if you added a show to play next in the queue so it's easy to find and isn't hidden.


Support sent it to engineers and they pushed back saying they no longer work on Apple Podcast app. If you report the issue to Apple Support, NOTHING CAN HAPPEN. For everyone who is suffering from this issue (should be everyone), you have only two ways to report the issue that will actually be heard for it to be worked on. The first way is in the podcast app, go to any show or episode of a show, tap the three dots, then tap on "report a concern." Feedback type is "Broken Feature" and for "Broken Feature" I put other (seeing as the issue is the "Playing Next" queue, not the "Listen Now") and report it there. The second way is to go to the website on a browser (Apple's site /feedback) and under services, select Apple Podcast. It'll take you to the same place the app takes you. Make sure to use feedback type "Broken Feature"


The support agent made it clear they have no way to report the issue as their teams don't work on the Apple Podcast App anymore so everyone please report the issue using the method above. This is the only way they'll listen and actually prioritize/work on this issue. Also this will be where you report Apple Podcast issues in the future.

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189 replies

Nov 25, 2021 9:52 AM in response to AntPtm

You don’t need a subscription - just the app.


It was vaguely painful making the switch but not as painful as keeping on losing my list.


First step was following the shows I have on Apple on Spotify and then working out where I was up to on Apple to then start a new list on Spotify.


Spotify has a playlist feature called ‘my list’ which is either ordered by date added to ‘my list’ or date of the podcast. It is slightly frustrating that you can’t move a podcast in the list so if you add it in the wrong order it is irritating.


That said, I made the change about a week ago and I’m almost used to Spotify in the same way I was with Apple. One thing for sure is that I’m not screaming at my phone every time I try and listen to a podcast like I was when I was using Apple Podcasts

Oct 19, 2021 7:23 AM in response to Lorne Beaton

Yep, same here. Podcasts is just shamefully poorly built right now and getting worse. Major issues:


  1. Queue is frequently wiped for no reason. Very frustrating as I have lots of podcasts that I don't listen to every episode of so I keep a pretty complex queue to manage my listening. In a number of cases I'll have individual episodes of a podcast I don't subscribe to and then, when the queue is wiped, I can't remember those random episodes and re-add them.
  2. The current episode is frequently automagically (autocraptastically) added to the top of my queue so it plays a second time and I have to skip it the second time.


Honestly this is just pathetic basic engineering problems and the software team should be ashamed that this is the state of a product of theirs.

Oct 24, 2021 2:13 AM in response to Lorne Beaton

I have all the same issues. It seems that if I resume listening to a podcast after pausing it by tapping my AirPods or hitting play on car stereo, it will continue playing, the episode, but it seems to make a second copy of this as a one-off queue. Like others, the only way I have found to correct this is to add another podcast to the queue. This however leaves the original podcast episode that was playing still in the original queue, even though it is marked as played, thus losing the position it was paused.. note that with all of this, Up Nest is not the same as the user created queue.


Once the playing of the one-off queue is over, the app will either:

  1. Play the same podcast over again if you have added an episode as ”play last” to restore the queue, or
  2. Play the podcast episode you added as “play next” to restore the queue
    1. This leaves the episode that restarted and broke the queue still in the queue, but now after the episode(s) added as play next
    2. This second copy will play from beginning when it is up again in the queue, or
  3. Play the next podcast in the “Up Next” section as another single-podcast queue if no new episodes were added to restore the queue.
    1. the Up Next section seeems to be based on the most recent episode of my subscriptions, not my created queue. Once that it over, the app will either play the same podcast over again if you, or sometimes will play the next podcast in “Up Next” as another single-podcast queue.
    2. “Up Next” seems the be in the order of most recent episode downloaded, not my created queue.


Please fix this.

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iOS 15 Podcasts app - Up Next gone screwy

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