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iOS 15 Podcasts app - Up Next gone screwy

NB: I listen to a lot of podcasts.


Since updating to iOS 15, the Up Next queue is not working correctly. So I add all the upcoming episodes I plan to listen to from various different casts to Up Next in that order. But later I find most of those episodes have disappeared from Up Next -- only a single podcast's episodes remain. What's more, those episodes don't have the handle that allows you to re-order them, as when you add them to the queue manually.


I tried unsubscribing from that one podcast and deleting all its episodes, then re-subscribing. Unfortunately the same thing happened. I experimented with a different podcast app but didn't like its lack of features, and I don't want to spend days or even weeks working out which app I prefer. (My favourite Android app, Podcast Addict, unfortunately isn't available on iOS.)


It's quite inconvenient to have the queue obliterated for no reason, needless to say. My preferred order is to listen to each podcast episode in the order they came out, oldest to newest. Would it make a difference if I let the program just plow through playing all of the episodes of that one podcast? Will I have to give up on Up Next and just start playing each episode manually? Is this a known bug that will be fixed in the next release? Any input appreciated.


iPhone XS Max

Posted on Sep 28, 2021 5:45 AM

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Question marked as Top-ranking reply

Posted on Oct 19, 2021 7:23 AM

Yep, same here. Podcasts is just shamefully poorly built right now and getting worse. Major issues:


  1. Queue is frequently wiped for no reason. Very frustrating as I have lots of podcasts that I don't listen to every episode of so I keep a pretty complex queue to manage my listening. In a number of cases I'll have individual episodes of a podcast I don't subscribe to and then, when the queue is wiped, I can't remember those random episodes and re-add them.
  2. The current episode is frequently automagically (autocraptastically) added to the top of my queue so it plays a second time and I have to skip it the second time.


Honestly this is just pathetic basic engineering problems and the software team should be ashamed that this is the state of a product of theirs.

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189 replies

Oct 15, 2021 4:20 PM in response to Lorne Beaton

I’ve been using the b 3 t a since July. And I reported this issue in the first week of July. Not only do they know about it, but they’ve categorized the issue as “more than 10” people have reported it (“more than 10” is the highest category they have). But they still don’t have a potential fix in the pipeline.

A related issue is that Podcasts seems to be purged from the memory too quickly. That’s why you’ll come back to podcasts after a few minutes of pausing and it will have reset to the Listen Now page. This is the point at which the Up Next list disappears.

I’ve given up on adding multiple episodes to Up Next. I just add the next episode to Up Next during the last 30 seconds of the current episode. Maybe next year there will be a fix.

Oct 20, 2021 12:09 AM in response to Lorne Beaton

I have exactly this problem and it is driving me mad. HOWEVER, I have found that if I find the play next queue cleared and then add another episode to the list, it will reappear. I can then just clear out any duplicates and keep listening - at least until I stop listening for a while and the problem reoccurs.


The other thing is that the episode I am currently listening to will also frequently appear as the first episode in play next so I just make sure I check the list and clear that first episode.

Oct 27, 2021 6:02 AM in response to Lorne Beaton

Ok so I have been down and back with Support since the release of iOS 15 (contacted them day of release and been in contact since) and here's what we've found. If you ignore the message, PLEASE READ THE LAST TWO PARAGRAPHS. It's a call to action that needs to be done so Apple will prioritize this issue.


When the podcast app is force closed or is booted from the RAM (timed out due to not being used), the Playing Next queue mysteriously disappears. I use the word "disappears" because it's not technically gone. If you try to play a new podcast episode, it'll ask you if you want to resume with your queue after finishing the episode or clear the queue. That's because the queue still "exists".


So the podcast app timed out for the millionth time and your queue is gone again. Pick some random podcast episode and add it to the queue (either play next or play last, really doesn't matter) and boom, your queue with everything that you added to it previously will reappear. Every time this happens to me, I just add a random episode as "play next" and then go into the queue and delete it (I add a TON of episodes in advanced so this still saves me a ton of time).


The other weird thing about this is when doing the above trick to get the queue to reappear, if this is the first time you did it since that current episode has been playing, it will appear as a duplicate in the queue (like if you're listening to X episode 48 and it times out, you get the queue to reappear, and X episode 48 will show as the next show to play in the queue even though you're listening to it right now). Dunno why that happens but just be aware and delete it when it reappears in the queue. It's always next or second if you added a show to play next in the queue so it's easy to find and isn't hidden.


Support sent it to engineers and they pushed back saying they no longer work on Apple Podcast app. If you report the issue to Apple Support, NOTHING CAN HAPPEN. For everyone who is suffering from this issue (should be everyone), you have only two ways to report the issue that will actually be heard for it to be worked on. The first way is in the podcast app, go to any show or episode of a show, tap the three dots, then tap on "report a concern." Feedback type is "Broken Feature" and for "Broken Feature" I put other (seeing as the issue is the "Playing Next" queue, not the "Listen Now") and report it there. The second way is to go to the website on a browser (Apple's site /feedback) and under services, select Apple Podcast. It'll take you to the same place the app takes you. Make sure to use feedback type "Broken Feature"


The support agent made it clear they have no way to report the issue as their teams don't work on the Apple Podcast App anymore so everyone please report the issue using the method above. This is the only way they'll listen and actually prioritize/work on this issue. Also this will be where you report Apple Podcast issues in the future.

Oct 30, 2021 1:45 PM in response to Lorne Beaton

I got off a support chat with Apple. After giving me a bunch of troubleshooting steps including deleting the app and reinstalling it (which nuked my library and history) they found that this is an issue known to Apple and that it will be addressed in a future version.

Losing my library and history freed me from Podcasts it feels like, so I stepped over to Castro now.

Oct 31, 2021 7:10 AM in response to Appleisstupid1

@ those of you who’ve left the native podcast app— did you have backlog of episodes to transfer? I’m pretty behind on a lot of stuff and when I looked into leaving before (I hated what iOS 14 did to the podcast app) I couldn’t transfer them without adding each episode individually— and we’re talking hundreds here (which is why I need my queue left the fuck alone but I digress)

Nov 2, 2021 8:15 AM in response to Lorne Beaton

This happens to me as well. It usually only does it if I close out the app entirely but just now it did it while the app was up but PAUSED. I don’t have the time to rebuild my queue every time the podcasts app chooses to retain or erase it. @apple please fix this issue immediately because it seems this is upsetting enough people to stop using the product.

Nov 4, 2021 12:02 PM in response to Lorne Beaton

It's driving me nuts. I load up before a long trip – download and plan the shows in their proper order – and it works fine until I stop for the night (or even a long break). Next day they're all gone and I have 20 episodes from the last show I was listening to as the only things in the queue – and they have no handles so I can't remove them! Now I have to start all over again someplace where I can find wifi.

Sucks!

iOS 15 Podcasts app - Up Next gone screwy

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