iOS 15 Podcasts app - Up Next gone screwy

NB: I listen to a lot of podcasts.


Since updating to iOS 15, the Up Next queue is not working correctly. So I add all the upcoming episodes I plan to listen to from various different casts to Up Next in that order. But later I find most of those episodes have disappeared from Up Next -- only a single podcast's episodes remain. What's more, those episodes don't have the handle that allows you to re-order them, as when you add them to the queue manually.


I tried unsubscribing from that one podcast and deleting all its episodes, then re-subscribing. Unfortunately the same thing happened. I experimented with a different podcast app but didn't like its lack of features, and I don't want to spend days or even weeks working out which app I prefer. (My favourite Android app, Podcast Addict, unfortunately isn't available on iOS.)


It's quite inconvenient to have the queue obliterated for no reason, needless to say. My preferred order is to listen to each podcast episode in the order they came out, oldest to newest. Would it make a difference if I let the program just plow through playing all of the episodes of that one podcast? Will I have to give up on Up Next and just start playing each episode manually? Is this a known bug that will be fixed in the next release? Any input appreciated.


iPhone XS Max

Posted on Sep 28, 2021 5:45 AM

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Posted on Oct 27, 2021 6:02 AM

Ok so I have been down and back with Support since the release of iOS 15 (contacted them day of release and been in contact since) and here's what we've found. If you ignore the message, PLEASE READ THE LAST TWO PARAGRAPHS. It's a call to action that needs to be done so Apple will prioritize this issue.


When the podcast app is force closed or is booted from the RAM (timed out due to not being used), the Playing Next queue mysteriously disappears. I use the word "disappears" because it's not technically gone. If you try to play a new podcast episode, it'll ask you if you want to resume with your queue after finishing the episode or clear the queue. That's because the queue still "exists".


So the podcast app timed out for the millionth time and your queue is gone again. Pick some random podcast episode and add it to the queue (either play next or play last, really doesn't matter) and boom, your queue with everything that you added to it previously will reappear. Every time this happens to me, I just add a random episode as "play next" and then go into the queue and delete it (I add a TON of episodes in advanced so this still saves me a ton of time).


The other weird thing about this is when doing the above trick to get the queue to reappear, if this is the first time you did it since that current episode has been playing, it will appear as a duplicate in the queue (like if you're listening to X episode 48 and it times out, you get the queue to reappear, and X episode 48 will show as the next show to play in the queue even though you're listening to it right now). Dunno why that happens but just be aware and delete it when it reappears in the queue. It's always next or second if you added a show to play next in the queue so it's easy to find and isn't hidden.


Support sent it to engineers and they pushed back saying they no longer work on Apple Podcast app. If you report the issue to Apple Support, NOTHING CAN HAPPEN. For everyone who is suffering from this issue (should be everyone), you have only two ways to report the issue that will actually be heard for it to be worked on. The first way is in the podcast app, go to any show or episode of a show, tap the three dots, then tap on "report a concern." Feedback type is "Broken Feature" and for "Broken Feature" I put other (seeing as the issue is the "Playing Next" queue, not the "Listen Now") and report it there. The second way is to go to the website on a browser (Apple's site /feedback) and under services, select Apple Podcast. It'll take you to the same place the app takes you. Make sure to use feedback type "Broken Feature"


The support agent made it clear they have no way to report the issue as their teams don't work on the Apple Podcast App anymore so everyone please report the issue using the method above. This is the only way they'll listen and actually prioritize/work on this issue. Also this will be where you report Apple Podcast issues in the future.

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189 replies

Dec 9, 2021 6:16 AM in response to Hairtosscheckmynails

What I've found is that if I pause on an episode that doesn't have more in the queue (so, if I've made my settings play oldest episodes of that show first, and I'm on the most recent episode) it won't load more episodes in the up next and will continue to follow my set list. This means I can never pause on an episode of Scam Goddess (I am ~30 behind) but can during an episode of You're Wrong About (because I'm current) with no issues. This is a nutty workaround and involves a lot of strategizing on my part but may explain why some people are seeing variable effects.

Dec 16, 2021 5:19 AM in response to Maureen408

I've upgraded to iOS 15.2 and it hasn't fixed it. I'm still seeing old played episodes in "up next" list and once something I have added is in the queue I cannot remove it unless I clear the entire list (or wait for the app to screw it up).


Interestingly what I am auto-offered by the app differs where I am navigating from - e.g. Listen Now vs Library, and within Library Shows vs Downloaded vs an individual Podcast page.


In case anybody at Apple actually cares (hard to believe) here is another example. As I left my house I prepped the app - made sure it was still playing the episode I was part way through and the "up next" was the next episode I wanted to play. I got into the car (no more than 10 secs), turned on the engine and once the phone connected to the stereo it started playing a 3 week old episode that I had already removed from my Downloads. Infuriating.


I've downloaded Overcast onto my phone, but hadn't started using it yet because I don't want to listen to a bunch of adverts (yeah I know £10p.a. to avoid ads). I don't think I have a choice anymore. This Podcast app is now just utter rubbish. I hope the Dev Team all get coal in their stockings.

Nov 10, 2021 11:59 AM in response to Lorne Beaton

I updated my iPhone to iOS 15.1 last night and to my sheer panic - woke up the next morning with my entire Apple Podcast Queue list DELETED!


I've been curating this list for years with a backlog of podcast episodes and never imagined an iOS update would decimate my library. Speaking with Apple Support - they were not able to give any insights into if or when this bug would be resolved.


Beyond frustrating that Apple would release an update with a known bug which directly destroys their own native application.



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iOS 15 Podcasts app - Up Next gone screwy

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