You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 13 Pro won't play through car USB

I recently upgraded from an iPhone X. I’ve never had any issues playing music through the USB in my car. I have tried several times now to play music with my new IPhone 13pro and it simply won’t play. It either acts like it’s going to play and then doesn’t and even if I hit play again it won’t start, or it seems to become frozen and I have to force close my Apple Music/Pandora. The cord is charging my phone so I don’t think it’s an issue with the cable. Has anyone else has this happen since switching to the new model? It will let me play through the AUX port both use the lightning connection to plug in to the phone, I’m not sure what the difference is.

[Re-Titled by Moderator]

iPhone 13 Pro, iOS 15

Posted on Sep 28, 2021 6:43 PM

Top-ranking reply

scw1222

Level 1

8 points

Posted on Nov 4, 2021 7:23 AM

I have the iPhone 13 and was able to play music in my car through aux before the 15.1 update. Immediately after it says aux can’t be found, but my phone still charges. It has to be a software problem. I restarted my car restarted my phone nothing works.

View in context

Similar questions

102 replies

Nov 4, 2021 1:14 PM in response to scw1222

Yes I have a 2014 equinox and I don't have CarPlay either.

Nov 4, 2021 6:32 PM in response to Chris9014

I have the 15.1 update on my iPhone 13 mini and nothing works for me.

Nov 5, 2021 3:49 PM in response to Chris9014

Bought a new Aux cord today and it works!!! I can play my music etc again through my car.

macee14

Level 1

8 points

Nov 12, 2021 10:04 AM in response to DogMomDanielle

I was having the same problem! I also tried turing off the Dolby Altima setting (it was set to automatic then I turned it off) and repowered my phone and it worked!

Nov 14, 2021 3:19 PM in response to nena_1219

This did not work for my phone I have the 12 it was after the update my wife didn’t do the update and her phone works fine

Nov 14, 2021 3:28 PM in response to Shawnboy80

This is definitely a 15.1 update thing. Supposedly they’re working on fixing it

Nov 14, 2021 3:30 PM in response to PittieMom225

I just hope it’s not a Chevy Cruze thing it seems like everyone that specified their car it was a Chevy Cruze including mine. If it is they may not fix it

mrtew

Level 1

8 points

Nov 14, 2021 3:31 PM in response to PittieMom225

Thanks Shawn but what the heck is taking so long? And why do half the people fix it by switching a setting and restarting and half the people are stuck with it?

mrtew

Level 1

8 points

Nov 14, 2021 3:33 PM in response to Shawnboy80

It's not a Chevy Cruze thing. Mine stopped working with my new iPhone13 on 15.1 with both my Camaro and my aftermarket radio in my old Japanese truck.