You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Couldn't communicate with a helper application

Hallo


My Iphone 7plus after I upgraded into ios15, why my Iphone now can't save into onedrive and show this:

The Operation Cant't Be Completed

Couldn't communicate with a helper application.

Thank You

iPhone 7 Plus, iOS 15

Posted on Sep 29, 2021 3:58 AM

Reply
3 replies

Oct 2, 2021 5:49 AM in response to dedy2020

I have the same issue.

Tried rerunning OneDrive - does not help

Tried signing out and signing back in to OneDrive - does not help

Tried turning iPad off and on again - does not help

Tried deleting and reinstalling OneDrive - does not help

Did a full erase of my iPad and manually reinstalled only the OneDrive App (in case another app was creating the Helper App conflict) - does not work


If someone has a solution to this problem please let me know. It affects both iPad and iPhone.

I think Apple messed something up in IOS15

Couldn't communicate with a helper application

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.