iCloud Drive Restored folders are empty

Hi all,

I recently deleted folders from iCloud Drive.. and thinking I have a backup, I deleted them from trash too. Of course, I didn't have a backup.. and I'm trying to restore the folders.

I immediately went to the icoud.com -> icloud drive -> recently deleted - all the folders I deleted were there, I selected all of them and chose "Restore".

This did restore the folders.. but all of them are empty, the files are not being restored. I've been waiting for a couple of hours now and still nothing, but maybe I have to wait more?

I also tried the iCloud.com -> account settings -> Restore files option, but the files don't seem to appear there - I think this option is only for files that were part of an application?

I think the files that are missing were uploaded on icloud, because it affected my available space, so I think they were uploaded and should be there, but are not getting restored.

Is there a way to contact apple support directly and perhaps see if they can restore my iCloud drive to the state it was a couple of hours ago?

Any help will be appreciated, thanks in advance!