Reference Code: AFE-1004

My wifi router had to be reset, with a new password. Now the Apple TV box won’t connect. The television is connected to wifi. The Apple TV box is connected to the television via the HDMI cable. When I turn on the television, and click on the Spectrum TV app, I get an error message with the Reference Code : AFE-1004. What to do?

Posted on Sep 29, 2021 7:59 PM

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3 replies

Rudegar

Level 10

179,886 points

Sep 29, 2021 11:48 PM in response to Kath60

have you gone into the settings of your appletv and set it to use the wifi network you wish to use and entered the new password?

Kath60 Author

Level 1

4 points

Sep 30, 2021 3:11 AM in response to Rudegar

Rudegar, How do I that?

Rudegar

Level 10

179,886 points

Sep 30, 2021 3:41 AM in response to Kath60

Change network settings on Apple TV - Apple Support

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Reference Code: AFE-1004

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