i downloaded ios15 the other day and now all of my photos with a transparent background that i use for my everyday advertising are now showing up in my gallery with a solid white backgrounds. i have them stored in my folders and when i save them to camera roll, it automatically converts them and they no longer have a transparent background. please help!
iPhone 12, iOS 15
I was looking at a faq from a photo editing app. It had an answer for people having a problem with. PNG files in iOS. It says to go to settings>photos>optimization. Change that setting to "save originals" from "optimize photos" (which saves drive space, but can change the type of photo file).
I am attaching the screenshot of the faq I read, so you can make your own decision. You can always switch back to the optimization setting. I assume that anything already optimized will stay optimized, but new items might stay as transparent PNG's.
*I am not a specialist by any means, so please make your own choices.
I don’t have license for photoshop. Do you have to buy a license for it to work? I was using 3D paint.. but it kept converting back to white background after a few use. … your photoshop’s still remains as transparent after a month? Thanks. (I know it’s early for you to determine… if yours will convert automatically for some reason)
They launched this slowly after iOS 13. I managed to get around it by not syncing my phone to iCloud for awhile but then I got a new phone and here we are. A complete an utter disregard to creatives Apple. The supposed “artists” technology. If this isn’t reverted back, I will be dropping max products. Destroyed my content process for work. But hey, they don’t care about creators, we’re a minority user group in comparison to there total user base. The worst part is, I’d be willing to pay for more iCloud storage to support the larger PNG files. Apple, you’re literally missing out on an opportunity to collect MORE MONEY from me like always. So my question to Apple, since you make campaigns for creatives, minorities, and LGBTQ… how does this shift align with your PR?
It doesn’t.
I’ll give you guys 1 month to revert it back. Then I’m out, and I’m not someone you want out.
you can Change your color filters and other settings when you open the camera look for all your settings and change your filters if they still repeat the problem you should call Apple support for more of a look into your issue
SOMEONE PLEASE FIX THIS ISSUE. I just got my new iPhone 13 pro & cannot believe this is an issue. It’s affecting my marketing for my business & honestly just frustrating overall.
Agreed I use it for the same thing. Apple support on the phone blamed me for not knowing what I was doing.
I started having the same issue the last couple of days once I went to 15 dot two. One it is so ridiculous that Apple cannot fix this
Yes, but it’s selective. It’s quite strange. (As in, not all files converted to white background). I hope you have solved it.. so that I could glean and resolve mine too.
waiting for taxes so I can just switch to an Android which I really don’t wanna do. But if it helps me Im do it
Y’all have any plans to fix this? Bought an iPad to do digital art, now I can’t .....
I appreciate your reply. I actually did that when it first started happening but it hasn't changed anything.
Thank you for letting me know. Now I know to click it back to Optimized. I was hoping it would help you. Good luck moving forward.
What is your "new way of saving transparent files to png in photoshop" ?
Doesn't work for me
That seems to be the solution, but now my device storage is blowing up x'D
Not working…
ios is converting png photos with transparent background
