ios is converting png photos with transparent background

Check my reply, you can fix this issue by saving the files in Png from photoshop. It totally worked for me

First of all, thank you for posting this issue. 

I downloaded iPadOS 15.1 last night (October 27, 2021).

I have the exact issue. I've used an app (rmK Pro), that either removes the black or the white background, and leaves a clean .png with a transparent background. I always immediately save the transparencies to photos until I transfer them into my editing app (Bazaart).

I'd like to add that I took a transparent .png that had been placed into the rnK Pro editing app a few weeks ago (from photos), and placed it back into photos, then transferred it back into Bazaart that same editing app, and voila...no longer transparent. 

HEARTBREAKING!

*I did not expect to see anyone with this issue, so I have to admit that I am glad that we as a group prove it is not a fluke.

I agree with you. The transparencies do remain transparent for a longer time, if I save them to files. In photos it appears that they only last for a week at most. It's pretty annoying. I don't know why, but I haven't gotten around to calling AppleCare with the issue.

Originally, I was in this discussion because my iPad completely stopped saving anything as a transparency during a roughly 10 day period. Then I discovered that Files would save the transparency around day 5 (I need that ability, so it was a horrible event. I use transparencies every day). Then, without even an Apple iPadOs upgrade, the issue with Photos simply ended and I could again save to photos as transparencies (available for the limited time that you described, thank heavens).

In short, what you described is exactly what I have always noticed. There is a time limit (which I have not figured out), then the .png file is converted to a solid background.

I guess our question is somewhat the same: Why does iOS/iPadOs seemingly need to convert our graphic file types.

This stupid issue is driving me CRAZY. I literally cannot create gifs or do my design work anymore because my iPad refuses to to save png transparent images. It's so dumb. I paid almost $2K for something that can be supported with a $800 non IOS laptop.. it's ridiculous. I hope Apple does something about this.

Hi you all,

i was having the same problem and after reading the replies, i tried this new way of saving my transparent files to png in photoshop and then imported them to my iphone and now the problem is SOLVED! The picture is transparent again and now i can use it.

hope it works for all of you too.

So you are saving them as a .psd file instead of a .png?

I was experimenting with this the other day and I don’t this it is the photo app that’s causing this as I had it working when I wasn’t connected to Wi-Fi. Later after the file uploaded to the iCloud photos that’s when I lost the transparency. I believe the solution offered earlier of uploading the PNG to iCloud Drive would work.

Yes, I agree. They could fix this by allowing the user to choose if a file is to be optimized or not, or if they just didn't optimize PNG files since they are already optimized... I will say, I'm unsure if Apple actually watches these communities. If everyone will contact AppleCare or submits feedback we can hopefully get this fixed.

Same issue for me. Images worked in iOS14, now they have either a black or white background now in iOS15.

Please call back and have them post a ticket to engineering. This is the only way we'll ever get this fixed.

I'm still using iOS 14 and I'm also having this issue.

I really need my backgrounds to stay transparent. The only workaround I've found is to save my files to Dropbox and work with them from there but I have to add them there from my pc for that to work and I can only place them in the program I need them in, I don't think if I edited them the background would stay transparent. This is a huge pain and adds extra steps to an already long process.

Please tell me they going to fix this!

That is so true! You have to now copy and paste the transparency to your app. Which is now a downgrade of extra steps to do. I wonder what the next up grade on Apple will be? Worse? It makes you afraid to up grade your phone. I guess the real idea is that they want you to pay monthly for picture programs. Rip off the consumer more.

Has anyone got this issue resolved. Tried contacting apple support and they tried saying Im doing it wrong. And that iPhone always changes things to which I called him out and said no. I just hung up on the guy was getting no where

Here's the crazy thing. My iPhone 13 Pro is storing transparent PNG files without issue. Using the Union App to overlay on to photos to create a watermark. However, Airdrop the same PNG onto my wife's iPhone XR and it converts it so that there is no transparent background. I've tried emailing and texting to no avail. Both devices are running iOS 15.1

What's the deal Apple? Is this only a pro feature?

Some of the png’s background remains transparent while the one I kept using has became white (background). I’ve redone it using another app.. but that file converted itself to white background AGAIN! Is there a way to force it to stay as the way it was created (transparent background)? Why would it start to convert itself?