iPad Air 2 won't fully reboot after installing iOS 15

Question

Level 1

4 points

iPad Air 2 won't fully reboot after installing iOS 15

I downloaded and installed iOS 15 to my iPad Air 2. It appears the install worked correctly, the iPad rebooted several times during the installation (normal). I used it successfully the next day, but after I shut the iPad off at the end of the day, it would not fully start up again the following day. It would start booting-up, but never got past the point where the Apple logo appears on the screen. I tried forcing a reboot multiple times by holding down the power and home buttons simultaneously till the iPad turned off and started to reboot, but it never fully rebooted.

What is likely to be wrong, and what should I try next?

iPad Air 2 Wi-Fi, Cellular

Posted on Sep 30, 2021 5:03 PM

Reply

Answer 1

Top-ranking reply

MichelPM

Level 10

81,290 points

Sep 30, 2021 5:50 PM in response to MikeR-PDX

You will need to search online for your nearest, “local” Apple store location and call contact phone numbers and call to make an appointment to have your Apple iPad diagnosed and options presented you.

Failing that,

You need to contact Apple support via the contact support link located at the upper right hand corner of every Webpage of these Apple support communities.

Use the Hardware Repair and Device Performance support categories.

OR

by installing and using the Apple Support app found in the iOS App Store.

Tap the iOS App Store link below.

https://apps.apple.com/us/app/apple-support/id1130498044

OR

Call contact Apple via the support numbers found in the link bekow.

Contact - How to Contact Us - Apple

Tap the link below.

https://www.apple.com/contact/

Best of Luck to You!

Reply

iPad Air 2 won't fully reboot after installing iOS 15

Similar questions