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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I want to know why I cannot received emails sent to me trough the apple id private relay service for hiding my main email. I mean there is no forwarding for the messages sent from different apps that I registered by using the apple is private relay service.
I already checked the junk/spam tray and the emails are not there
iPhone 12 Pro Max, iOS 15
WOW, wow, wow, the standard apple reply of look at this article whist you didn't read what the user said! So many have this issue. I can't get verify codes because you must be marking it as spam and not forwarding it. Users need a way to access the spam folder on hide my email on free iCloud accounts, and you need to forward verify codes, wasting hours due to poor implementation of an idea and poor customer service. You are turning people away from Hide my.
WOW, wow, wow, the standard apple reply of look at this article whist you didn't read what the user said! So many have this issue. I can't get verify codes because you must be marking it as spam and not forwarding it. Users need a way to access the spam folder on hide my email on free iCloud accounts, and you need to forward verify codes, wasting hours due to poor implementation of an idea and poor customer service. You are turning people away from Hide my.
I see this hasn't been resolved yet. I just wasted 2 days trying to retrieve an online order because they required a confirmation email which I never received.
Apple PLEASE FIX THIS relay service!!!!!!! As you can tell I'm quite agitated by this.
You are not wrong, but what is the point of a private relay email if I cannot get an email privately? I might as well use stevejob@apple.com to create an account, because I will never get them anyway.
Community Specialists are basically apple employees or bots at the bottom that have no power to change nor feedback but their jobs are to repost articles that are no where near answers the problem, without reading the OG posters problem and hence my problem. Lol of course we check our junk folder. Posters have made the point already that emails came through but not the technical support where he was going for a refund from door dash. Another hour wasted during to get a verify code. Will never use hide my email again
Hello and welcome to Apple Support Communities Auditor81,
We see that you're not receiving mail after enabling Private Relay on your device. We'd be happy to provide you with some information that can help.
We think you might be referring to Hide My Email. If so, take a look at the following article that will walk you back through making sure everything is set up as needed.
We'd also like to have you work through the troubleshooting steps in the article below that can help with not being able to receive mail.
If you can't receive email on your iPhone, iPad, or iPod touch
Thank you for using Apple Support Communities.
Apple doesn’t routinely monitor the discussions. These are mostly user to user discussions.
If you want to, you can send Apple feedback. They won't answer, but at least will know there is a problem or a suggestion for change. If enough people send feedback, it may get the problem/suggested change solved sooner. Pick the closest topic you can find.
The Community Specialists aren't the software engineers that work with things like Hide My Email. That is why I suggested you send feedback.
AppleID Private relay not forwarding emails
