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Using watch to unlock iPhone when wearing a mask

Turning on unlock with watch won’t work - says can’t communicate with watch - but everything else is working (ping phone for example) - both watch and phone are unlocked - any ideas?

Posted on Oct 1, 2021 1:09 PM

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Question marked as Top-ranking reply

Posted on Oct 1, 2021 2:15 PM

What model iPhone do you have? Apple has identified an issue where Unlock with Apple Watch may not work with iPhone 13 devices.  For moire info, see:

If Unlock with Apple Watch isn't working on your iPhone 13 - Apple Support


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Using watch to unlock iPhone when wearing a mask

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