iPhone 13 Pro Max - Can’t stream videos via Airplay on my Hisense TV (R-7 model). IOS is 15.0.1 Pictures Stream fine.

I contacted Apple support (spoke with Bruce who was super helpful and patient) and ended up having to Reset All Settings. I also unplugged my router and my smart tv to reset them (doing these alone didn’t fix the issue). After Resetting All Settings I was able stream my personal videos to my smart tv after connecting back to my wifi, entering my iTunes password etc. My issue has been resolved.

To reset your phone, go to Settings, General, scroll to bottom, choose Reset and then you will get the options shown below. See below for what Reset All Settings does which was copied from the email received by Apple Support.

What Reset All Settings does

Resets all of your device’s settings like Wallpaper, Sounds, Display & Brightness, Background App Refresh, Date & Time, and more.

Resets Wi-Fi credentials in all iCloud Keychain devices that use the Apple ID if iCloud Keychain is turned on.

Removes all of your previously used Wi-Fi networks and passwords.

Removes your Apple Pay cards.

Deregisters your device from iMessage and FaceTime.

Removes your Touch ID & Passcode.

If Restrictions are turned on, it resets all of your restrictions.

Removes Face ID.

Resets accessibility settings.

It removes your encrypted backup password.

When connecting to the apps you mentioned did you get a message similar to the photo below? If so, you must allow app to connect to devices on your local network. I attempted this after seeing your post and was able to stream to my TV from these paid streaming apps but only after I hit OK. I still can’t stream my personal videos via AirPlay from my phone to the TV but at least videos from all the apps you mentioned stream now. Hope this helps.

I’m sorry to see that someone else is having issues with streaming videos via AirPlay using their new iPhone 13 Pro Max but it’s nice to see I’m not the only one. I’ve tried all suggested troubleshooting solutions plus some and nothing has changed the fact I cannot stream videos via AirPlay to my smart tv after upgrading to my iPhone 13 Pro Max. I can stream photos only. I’ve also followed all steps to disconnect my old device and pair again with my smart tv. A friend with an iPhone 11 can still steam videos and photos. It’s not a network issue. It appears to be an issue with the IOS 15.0.1 or with the phone itself. Apple could you please research?

If anyone else is also having this issue please post so Apple will work resolve this issue.

Hi. Thanks for your response. I’m using a Hisense TV (R-7 model) smart tv not an Apple TV. It is a compatible device and is updated. My Roku Express 4K device on my other tv is also compatible but having the same issue. I did try the steps you suggested and when scanning it picks up my smart tv but it won’t play my personal videos taken with my iPhone. It streams my photos but won’t stream/play my personal videos via AirPlay to either device. I’m able stream/play content from my paid streaming services but not my personal video shot on my phone. My boyfriend also got an iPhone 13 Pro Max but didn’t update to IOS 15.0.1. He was able to stream his videos to my smart tv with no issue so it seems to be an issue with IOS 15. Thanks again for trying to help!