Iphone Keyboard Problem Switching In & Out Of “123” keyboard

Hi, how do i stop my keyboard from switching randomly to “123” keyboard when typing in the “abc” keyboard?


I will be typing and it will randomly do it in every sentence i write and im not even close to the “123” button… example: hi h9w -4e yo7 it… it switches in and out. (This whole time typing i have been retyping things because its happening.


I have been having this issue with all previous iphones in the past and never figured it out but this is still happening on my new Iphone 13 Pro Max?! You’d think it wouldn’t happen especially now.


Please help because its soooooo annnoying 🥺

iPhone 13 Pro Max, iOS 15

Posted on Oct 2, 2021 12:46 AM

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Posted on Jan 21, 2022 6:43 AM

I have been having the same problem on both the iPhone 12 and 13. I went through all the keyboard settings and changed the Haptic Touch from “fast” to “slow”. It is in settings>accessibility>touch>Haptic Touch.


Ever since I made that change it doesn’t switch to numbers while I am typing.

81 replies

Nov 25, 2021 10:19 AM in response to MissAmyChan

Liza509 figured it out. She said : "I think I know what the issue is. It’s related to the design of 13. There is not enough gap between keyboard and edge of phone so it’s your hand tapping the shift key that triggers the numbers. Took me a while to figure out *** was going on on my side too. I think if you get a case that provides a little gap, it might help. "

So I tried it out. I think any thick case like a casetify would work. I realized that my finger was touching the edge while I text and that's how I hold my phone. Never had an issue with other iphones I've used for the past ten years. They made the screen maximized which made it super thin on the side.

Mar 28, 2022 12:32 AM in response to tanjapop

I came to this post as I was having the same issue. Restart did not work for me but here’s what worked (i’m using Iphone 13):


Go to Settings > General > Keyboard


Then I turned off Check Spelling and Predictive. I typed on Notepad anything random. Then went back to turn on Check Spelling and Predictive. It’s now working perfectly. Maybe it restarted the keyboard this way.


Hope it helps you too.


Sep 20, 2022 7:26 PM in response to tanjapop

Like many others in this thread have already alluded to, this is most likely happening because the skin on your palm is hitting the ‘123’ button inadvertently while typing. One solution would be to change your hand positioning, but I didn’t want to change something that felt comfortable to me as I was already accustomed to it.


Instead, the fix that I found was to turn on the ‘one-handed keyboard’ setting to ‘Right’ (settings -> general -> keyboard). Another benefit of turning on this setting is that it spaces the keys closer together, which is how my iPhone 12 mini keyboard was like.


See photo below:

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Iphone Keyboard Problem Switching In & Out Of “123” keyboard

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