Level 1

19 points

Unable to install iPadOS 15.0.1 on iPad pro 10.5 (256 gb)

Hi,

I am unable to install iPadOS 15.0.1 on iPad pro 10.5

When 15.0.01 has been downloaded and the preparing has been finalized, I then click “Install” and then “Install now”. Then the “little whell” starts to turn and then nothing happens except that the wheel keeps turning.

After two hours I pressed the On buttun and the home button at the same time in order to regain access to the iPad.

I have tried to reset my iPad completly (Install as new iPad) and tried installing iPadOS 15.0.1 again but I get the same problem again.

Do you guys have any suggestions on how to solve this?

iPad Pro 10.5-inch, Wi-Fi, Cellular

Posted on Oct 2, 2021 2:10 AM

Top-ranking reply

ProustGiulio

Level 10

209,808 points

Posted on Oct 2, 2021 2:15 AM

Assuming you're trying to update your device wirelessly (via wifi), see this suppport article:--> If your iPhone, iPad or iPod touch won’t update

If the issue persists, try to update it via computer:

Learn how to update your device manually if you're using a Mac with macOS Catalina or later, or if you're using a Mac with macOS Mojave or earlier or a Windows PC.

If you still get no help, contact Apple Support directly, using this link:--> Get Support

Regards

Giulio

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74 replies

fast_kurs_dk Author

Level 1

19 points

Oct 2, 2021 6:19 AM in response to fast_kurs_dk

And by the way, I still have my apps, my data and my iPad settings after this little exercise

MichelPM

Level 10

81,525 points

Oct 2, 2021 3:46 PM in response to LotusPilot

Too many users in a HUGE hurry to get these Apple updates.

Probably users overloading Apple's servers.

Oct 2, 2021 6:44 PM in response to fast_kurs_dk

Thank you.Successfully update

Ausnomad

Level 1

9 points

Oct 3, 2021 11:07 PM in response to fast_kurs_dk

Worked for me, didn’t know you could do restore with the Mac.

Oct 4, 2021 5:05 AM in response to fast_kurs_dk

Unable to Install ipadOS 15.0.1 on ipad Pro 9.70 A1674

Lefering

Level 1

4 points

Oct 4, 2021 11:50 AM in response to fast_kurs_dk

same problem here!

abe888

Level 1

12 points

Oct 5, 2021 1:31 AM in response to fast_kurs_dk

Hi. I also have the same issues installing 15.0.1 on my ipad pro 10.5, also tried to install via my macbook pro to no avail, very frustrating...

abe

abe888

Level 1

12 points

Oct 5, 2021 2:06 AM in response to BackuPsNL

Ok thanks very much for tips.

Lefering

Level 1

4 points

Oct 5, 2021 10:39 AM in response to Dave_Wells

thanks for this great tip!

configurator 2 did solve the problem!

Oct 5, 2021 10:54 AM in response to fast_kurs_dk

Is it necessary to rely on 3rd party apps to install an update. Shouldn’t Apple resolve the problem - they fixed an apparent issue with iWatch.

Opinion: Shoddy app dev, and testing….

iKlingel

Level 1

8 points

Oct 5, 2021 6:28 PM in response to fast_kurs_dk

please mark your solution as the final solution.

So other ppl can see this at the start of the topic :)

worked for my 3 iPads auswelle. So it seems there is some problem with a minimum of devices.

Oct 5, 2021 8:54 PM in response to fast_kurs_dk

Following these steps fixed the issue and I was able to update my iPad Pro 10.5 to iPadOS 15.01. Thank you for posting.

Oct 6, 2021 1:13 AM in response to iKlingel

It is not the final solution for everybody. It works for you but not for all. So please do not mark as resolved or final as it is not.

Oct 7, 2021 1:26 AM in response to fast_kurs_dk

Identical problem here, with identical device. IPad pro 10,5 256Gb. Get unknown error 4000.

Yilin16

Level 1

8 points

Oct 8, 2021 3:51 PM in response to fast_kurs_dk

When I am trying to update my Ipad to 15.0.1, It had an failure, so how can I update it?

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Unable to install iPadOS 15.0.1 on iPad pro 10.5 (256 gb)