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Level 1

19 points

Unable to install iPadOS 15.0.1 on iPad pro 10.5 (256 gb)

Hi,

I am unable to install iPadOS 15.0.1 on iPad pro 10.5

When 15.0.01 has been downloaded and the preparing has been finalized, I then click “Install” and then “Install now”. Then the “little whell” starts to turn and then nothing happens except that the wheel keeps turning.

After two hours I pressed the On buttun and the home button at the same time in order to regain access to the iPad.

I have tried to reset my iPad completly (Install as new iPad) and tried installing iPadOS 15.0.1 again but I get the same problem again.

Do you guys have any suggestions on how to solve this?

iPad Pro 10.5-inch, Wi-Fi, Cellular

Posted on Oct 2, 2021 2:10 AM

Best reply

ProustGiulio

Level 10

207,959 points

Posted on Oct 2, 2021 2:15 AM

Assuming you're trying to update your device wirelessly (via wifi), see this suppport article:--> If your iPhone, iPad or iPod touch won’t update

If the issue persists, try to update it via computer:

Learn how to update your device manually if you're using a Mac with macOS Catalina or later, or if you're using a Mac with macOS Mojave or earlier or a Windows PC.

If you still get no help, contact Apple Support directly, using this link:--> Get Support

Regards

Giulio

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74 replies

Yilin16

Level 1

8 points

Oct 8, 2021 3:51 PM in response to fast_kurs_dk

When I am trying to update my Ipad to 15.0.1, It had an failure, so how can I update it?

fist0bar

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Oct 8, 2021 5:58 PM in response to BackuPsNL

Configurator 2 did the trick for me too.

Oct 9, 2021 7:33 AM in response to fast_kurs_dk

I also have the same problem, I tried updating using iTunes but no use please help me, I tried restarting my iPad and reset all the settings and tried but no use

Has anyone solved the issue ??

Oct 9, 2021 7:36 AM in response to iKlingel

Even resetting my iPad doesn't work, please don't waste your time like mine , lets wait for bug fix or I don't know what to do !!

DRC_40

Level 1

9 points

Oct 9, 2021 7:57 PM in response to fast_kurs_dk

Thank you. This finally worked for me but what a pain!

DRC_40

Level 1

9 points

Oct 9, 2021 8:01 PM in response to fast_kurs_dk

This works!

Oct 10, 2021 3:08 AM in response to fast_kurs_dk

Many solutions have been provided in the comments in the thread here. One will work. Please read back the various comments.

Oct 10, 2021 6:31 AM in response to MichelPM

Agreed. Life too short to go through hoops.

Dr Tone

Level 1

9 points

Oct 11, 2021 10:52 AM in response to fast_kurs_dk

Same thing will happen with 15.0.2, it won't install just like 15.0.1 wouldn't. Need to use a computer for it as well.

Oct 11, 2021 12:35 PM in response to fast_kurs_dk

I had to follow the same steps again to update to iPadOS 15.0.2.

Oct 11, 2021 11:09 PM in response to lagunajon

Again? Are they sleeping at Apple? Don't they read any of this here? So much for the faith i had in Apple until now. What a mess.

DRC_40

Level 1

9 points

Oct 12, 2021 6:08 AM in response to fast_kurs_dk

For everyone reading, this answer is useless. Look for the proper answer in another topic that describes putting your device in recovery mode and updating through iTunes

Oct 12, 2021 6:19 AM in response to DRC_40

There are more then one solution to this problem. The Itunes solution also fails on some devices. Your advice is incorrect.

vakr78

Level 1

8 points

Oct 12, 2021 8:25 PM in response to MillerMillerman1

You don't even have to switch cellular on or off, or use an old SIM card. Just remove the holder. That is enough to move the process along.

Unable to install iPadOS 15.0.1 on iPad pro 10.5 (256 gb)