Contact Syncing

I'm really struggling setting up my new iMac (first Apple desktop). Everything seems to sync except my contacts. Followed this and several other web articles. Settings seem okay. Anyone have any experience with this issue?

iMac Line (2012 and Later)

Posted on Oct 2, 2021 6:48 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 4, 2021 8:27 AM

Thanks for the reply. I had already verified this and all other suggestions listed in Apple Support and other online forums/articles. The final resolution was when I went to Contact-Groups-All iCloud and deselected it on my iPhone. Then, when I looked at my contacts the list was empty, which indicated that they were being provided by Google Contacts not iCloud. The next step was to export them from Google Contacts and Import them into Apple Contacts. Once I did they synced across devices just as they are supposed to.

3 replies
Question marked as Top-ranking reply

Oct 4, 2021 8:27 AM in response to rkaufmann87

Thanks for the reply. I had already verified this and all other suggestions listed in Apple Support and other online forums/articles. The final resolution was when I went to Contact-Groups-All iCloud and deselected it on my iPhone. Then, when I looked at my contacts the list was empty, which indicated that they were being provided by Google Contacts not iCloud. The next step was to export them from Google Contacts and Import them into Apple Contacts. Once I did they synced across devices just as they are supposed to.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Contact Syncing

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.