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jeric99 Author

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HELP! After I downloaded the BigSur OS on my other laptop, it booted automatically and does not have any progress :(

Posted on Oct 3, 2021 7:30 AM

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Answer 1

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PRP_53

Level 10

91,237 points

Oct 3, 2021 9:50 AM in response to jeric99

Ok - this method will mean all personal data will be lost and can not be recovered.

1 - Restart the computer as per directions in the following link How to erase an Intel-based Mac

2 - How to reinstall macOS and read all the directions

3 - This will probably install Yosemite or whatever version of macOS associated with the Recovery Volume

4 - once the OS is installed Yosemite ??

5 - Use this link to Download and install High Sierra. Suggesting High Sierra as it will download and Install any Boot ROM required and also convert the internal drive to the newer APFS / GUID format required to install Big Sur.

6 - Once High Sierra is installed and all addition Security Updates have also been installed.

7 - Decide if Big Sur is suitable for this computer. Generally - at least 8 GB RAM and 256 GB SSD drive will work.

8 - Still sure Big Sur is the End Game Tips How to Upgrade to Big Sur - Read through the tips to make the upgrade as smooth as possible

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Answer 2

PRP_53

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91,237 points

Oct 3, 2021 7:39 AM in response to jeric99

What version of macOS was existing Before the download of Big Sur ??

How much Empty Space was available Before the attempt to upGrade to Big Sur??

What are the System Requirements ie: Empty Space Requirements specific to the Big Sur. Apple States Requiring 35.6 GB of Empty Space but suggest 50 GB

Are there any AntiVirus, Disk Cleaner, Optimizers, Un-installers, etc installed which should be removed as per Developers Instructions. They are useless, unneeded, cause havoc and interfere with the normal operation of the OS and may even Corrupt the OS requiring a Reinstallation.

Have you attempting booting into Safe Mode This may or may not allow the upGrade process to complete - hopefully successfully.

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Answer 3

jeric99 Author

Level 1

12 points

Oct 3, 2021 8:03 AM in response to PRP_53

Hi Phillip, the last macOS was X Yosemite. Been stuck on that OS that's why I updated it. I think 20-30GB was available before I updated it. What will gonna happen if I had not enough space? :(

I already tried the safe mode. But not working. Just the apple logo and 10% progress bar :(

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Answer 4

jeric99 Author

Level 1

12 points

Oct 3, 2021 10:51 AM in response to PRP_53

Hi Phillip,

Done with the step 1. However, when I am trying to install the OS (OS X Yosemite) it prompts me to sign in on my apple id, which after I have a problem coz' its popping "This item is temporarily unavailable". (See picture below)

I tried to sign in newly created apple id, after signing in, I will approve it on my phone, but doesn't push through on laptop even though its correct. It always show "forget password. grrr

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Answer 5

PRP_53

Level 10

91,237 points

Oct 3, 2021 8:11 AM in response to jeric99

You did do a Time Machine Backup Before attempting the upgrade to Big Sur - please, really hope so.

Would like to suggest possible solutions but need to know before moving forwards as next steps might involving loose everything on the drive.

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Answer 6

jeric99 Author

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Oct 3, 2021 8:15 AM in response to PRP_53

I didn't back up huhuhu.

But I think what matters me more is if I can use my laptop again even I loose all the data's I have there. :(

____

I tried the Safe Mode again (power on then shift), it just blinking repeatedly. Not working. :(

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Answer 7

jeric99 Author

Level 1

12 points

Oct 4, 2021 12:34 AM in response to PRP_53

Hi mate, thanks for the help! Really appreciate it!!! I already made it finally last night without sleep haha.

After I erase all the files, since I am having issues in logging in on apple id, I just restart it and it backs to Mavericks OS (lol), then from that I didn't get any prob.

After that, I updated to next update of Mavericks (coz' I can't access the BigSur in Apple Store)

So after I updated the Mavericks, I can finally download and install the BigSur OS. So there waited for at less than 2 hours at least for it and tadaaaaaah BigSur already!!! From old OS to the latest! wew!

Thanks for all the help! Ur very helpful mate. :) Cheers!

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Answer 8

PRP_53

Level 10

91,237 points

Oct 3, 2021 2:24 PM in response to jeric99

Am on my iPhone right now. Question, do you use two factory authorization?

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Answer 9

PRP_53

Level 10

91,237 points

Oct 3, 2021 2:35 PM in response to jeric99

Is there an Active and Functional Internet Connection during the process in you picture above. Without it, the message appear would back total sense - the computer can not reach the Apple Servers

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Answer 10

PRP_53

Level 10

91,237 points

Oct 4, 2021 2:30 AM in response to jeric99

Welcome and Thank you too !

Lessen learned - alway keep at least 15% of the Total Capacity of the drive as Empty Space.

Example: Drive Capacity is 128 GB x 15% = 19.2 GB as Empty Space.

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