When I mute a phone call

Since the update while on a phone call the other party can hear a noise when I mute them and unmute them. How do I turn this noise off? I’ve looked in setting but cannot seem to find how to turn it off.

iPhone 11, iOS 15

Posted on Oct 3, 2021 10:49 AM

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Posted on Oct 4, 2021 11:56 AM

Jezkadaqueen,


At this time, there isn't a setting that can turn off Mute alerts. Please note that, when you mute a phone call, the other person should not be hearing the mute alert on their end. If the other person is hearing the mute alert on their end, then that means that the Phone app might not be working as expected. If the Phone app isn't working as expected, follow these steps: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open.


Have a nice day.

6 replies
Question marked as Top-ranking reply

Oct 4, 2021 11:56 AM in response to Jezkadaqueen

Jezkadaqueen,


At this time, there isn't a setting that can turn off Mute alerts. Please note that, when you mute a phone call, the other person should not be hearing the mute alert on their end. If the other person is hearing the mute alert on their end, then that means that the Phone app might not be working as expected. If the Phone app isn't working as expected, follow these steps: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open.


Have a nice day.

Oct 4, 2021 10:31 AM in response to Jezkadaqueen

Hi Jezkadaqueen, 


Thank you for using the Apple Support Communities. 


It sounds like when you mute a phone call an alert is heard and we’re happy to help! 


iOS 15 introduces many new features and one of the new features is Mute alerts. 


"Mute alerts


Lets you know when you’re talking while muted. Tap the alert to quickly unmute and make sure your voice is heard." It's important to note that after testing with others, we were able to confirm that they're unable to hear the mute alert on their end.


To learn more about all the new iOS 15 features, visit the iOS 15 - Features - Apple page.  You can also provide feedback regarding the feature at: Product Feedback - Apple


Best regards. 

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When I mute a phone call

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