Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How to turn OFF 'Smart HDR' on iPhone 13 pro max camera?!

I just bought the new iPhone 13 pro max. I cannot figure out how to turn off the auto smart HDR on my camera. All of the photos I take look overly sharpened and unrealistic. There is no toggle in camera settings to turn off 'Smart HDR' like there used to be. PLEASE HELP!

iPhone 13 Pro Max, iOS 15

Posted on Oct 4, 2021 8:41 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 28, 2022 1:07 PM

as of January 2022, still an issue. I’ve spoken to apple support and provided feedback on more than

several occasions. I literally have stopped using the camera. it’s utterly useless when it does this weird oversharpened over contrasted, non reversible effect

90 replies

Nov 25, 2021 3:58 PM in response to kelseyleanne

I don't know if this helps anyone, but I was having problems editing a photo in VSCO and it looks one way, and then when I saved it to my iPhone (13 Pro) library and viewed it there, it looked completely weird and different. I couldn't figure out why it was doing that. However, I just went to Settings > Photos > *unselected* "View Full HDR" and that totally fixed that issue. So, I don't know if that's the same thing, but I wanted to throw that out there at least.

Nov 26, 2021 2:53 AM in response to kelseyleanne

This is insane photos looks very ugly and no option to turn it off. They suppose to improve camera in iphone 13 models towards iphone 12 but they made it even worst. Can’t turn off smart HDR. Auto macro mode on release version of iOS. Apple what’s wrong with you. How can’t u see it yourself in daily usage or your software engineers are still using iPhone 12 😡

Dec 1, 2021 5:17 AM in response to yungwolf

they will do this only if this topic get a lot of replies. Its kinda shame that we can’t turn off this "feature" off. They probably think that they optimise it perfectly :) who said this to quality manager should quit his job. Thread on reddit also full of negative comments. Camera app is broken on iPhone 13 since the launch and its a shame that they can fix it easily but they want!

Dec 9, 2021 2:39 PM in response to RjBui

Talked to Apple Support for a long time today about the overblown HDR look with no toggle to turn off. Also noticing DNG Raws seem to have the same autocorrections as the normal JPGS which shouldn't be the case. Also on my phone the ProRes video looks pale and yellow in Quicktime and Premiere.


I am supposed to hear back on Monday after Engineering has looked at my photos and phone data. Anything significant I will report back.


Likely returning the phone if they say it's how it is or will be addressed in a future IOS release without any ETA. $1,300 is too much for horribly over saturated or pale yellow photos. My old iPhone has better color.

Dec 9, 2021 10:11 PM in response to AppleSFamily

People should complain more calmly when talking about things they’re not familiar with.


If your ProRes video looks “pale and yellow” it’s because you’re viewing it in a Rec709 color space while it’s being recorded in Rec2020 without conversion. As you’re talking about ungraded 10 bit footage that’s pretty reassuring that the video looks pale, it means that there’s plenty of information to play with.


About smart HDR, agreed, there should be a toggle. But If it bothers you that much, shoot Raw and grade it, the DNG is indeed RAW, it’s just post-processed on device when you’re viewing it.

Dec 10, 2021 6:53 AM in response to kelseyleanne

Yes.


By definition RAW photos are direct output from the camera's sensor; Apple's ProRAW is that with some light processing.


In either case, it is assumed you will use a program like Adobe Lightroom, Adobe Photoshop, Apple Photos or Apple Preview to tweak the parameters of the photo as it won't look good without some processing.


Grading is usually defined to be editing all your photos to use the same color space and similar color parameters.

Dec 12, 2021 7:19 AM in response to Dogcow-Moof

You mean file a report that you'll never get help with and won't be acknowledged? I called. Spent 2 hours. Gave them my logs. The rep was super nice but had no knowledge this was a thing. Callback scheduled tomorrow. 99% sure this phone is going back.


Couple of possibilities.

A. Some people got good batches of this phone.

B. Some people don't notice the HDR overcompensation, over sharpening, lens flares or don't care.

C. Some people tend to shoot outside in the daytime where the issues are minimized. They show up mostly inside in lower light or with any mixed lighting situation. Or at night when shooting towards lights.


As far as C goes, should we have to cover all our windows with blackout material? Or should we have to change all our bulbs to be vaiable CRI balanced color temp to match the current window light or computer / light in a room? That's just ridiculous.


I can literally take my phone with the live screen preview and tilt it up and down and if it catches ANY window light the whites in the room visibly shift to a pale yellow. If I move slightly and elminate more of the window light all the whites look white. So yeah, I can adjust the angle of my shot, sometimes. But what about video? Does anyone want their whites ping ponging back and forth between yellow and white? Does anyone want their skin tones jumping back and forth one shot to another looking fine and then like a tangerine?


Again, If you got a good iPhone 13, awesome for you! Envious.

Dec 12, 2021 7:21 AM in response to Dogcow-Moof

They shouldn't call it RAW. In my case I have yet to see one single photo where the color or lighting compensation looks any different between regular and RAW. The only thing Apple RAW does is preseve more data so you have more to work with in adjustments in post. This is NOT true RAW. For my particular device is makes ZERO sense to shoot RAW. It looks the same and the results are equally horrible.

Dec 12, 2021 8:24 AM in response to AppleSFamily

I don’t see any of that.


No yellows or colors that are off in video.


Do you need to cover all windows in your case? Yes!!


Any cinematographer knows that having a mix of color temperature lighting is going to be a mess as far as white balance is concerned, and auto white balance does what it can.


If you insist on mixing natural and artificial light, you either need to have daylight artificial sources or color grade in post, which every professional does anyway.


The phone does what it can when presented with two wildly different “whites.”

How to turn OFF 'Smart HDR' on iPhone 13 pro max camera?!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.