Apple TV remote app won't connect

I have the same issue too! Restarted the Apple TV and my iPhone and it just attempts to connect, then just shows my Apple TV as a drop down to choose again, and when chosen attempts to connect again and doesn’t. Never ending cycle, so frustrating!!!

Funny enough, it works for me it I connect it for the first time and I can control the Apple tv normally, 2 minutes later it disconnects and it refuses to connect (showing the connection wheel then nothing happens)

if I leave it for few hours then try again it works, and again after 2 mins it stops

This answer is not helpful and Apple is not properly maintaining this software. The Apple TV software as well as all the help assume you are connecting the Apple TV with Wi-Fi. This is silly as all Apple TVs have RJ45 connectors making it possible to connect the Apple TV via an ethernet cable. Exactly what I do. Apple should fix this software to not search via WiFi to connect, but to search on the same LAN, regardless whether any connection is done via Wi-Fi or not. In my case I want to run the app from my iPad, connected via WiFi, but going of course to the router, which connects to the Apple TV via cable. The make the connection is always a hassle. Awful that Apple cannot make software that matches its hardware.

I'm glad things are working out for you. I understand how frustrating it can be to have issues like this. As a personal customer and professional admin for Apple Products for over 14-3years, I completely agree with some of the buggy releases and their lack of effort to resolve some of them in the manner they used to do. Personally, I liked having the official app lol. It was a lot more consistent for me than the CC widget.

Please bring back the old remote app. This new one in control center is nothing but bugs. Most of the buttons do nothing. I am up to date on all software on my Apple TV, iPhone, iPad, etc. nothing works right while I never had any issues with the old remote app that Apple doesn’t let me access anymore. Very frustrating.

If anyone at apple is reading this PLEASE PLEASE PLEASE BRING BACK OLD APP which I personally put in control center BUT IT ALWAYS WORKED PERFECTLY I used it for 3 years never a hiccup, now the remote has worked since it was permanently move to control center.

I do not agree. The old app works much less reliable and seems was no longer supported. What is needed by Apple is to fix the latest software to reliably connect. That is the software in the control center, which does not have much in common with the old iOS app except for the name and perhaps some lines of code. Therefore it is better to simply ask Apple to fix buggy software.

QuintNYC wrote:

If anyone at apple is reading this PLEASE PLEASE PLEASE BRING BACK OLD APP which I personally put in control center BUT IT ALWAYS WORKED PERFECTLY I used it for 3 years never a hiccup, now the remote has worked since it was permanently move to control center.

No, Apple doesn't read here for feedback or suggestions. You can, however, let them know your thoughts here:

Product Feedback - Apple

Calibration is available in Settings﹥Video and Audio﹥ on the Apple TV box

at any time. No need to wait for a (new) notification.

Do you also have an Apple TV (4th generation)?

I also have 13 pro and am having the same issue connecting.

I lost the remote that came with the ATV

You know that you can buy a replacement remote? Remotes - Apple TV accessories - Apple Store

I am talking about the built in app on iPhone 13,pro I upgraded from the XS and it worked fine now only connects the first time after that does not connect after that at all.

Same problem. It works on and off. very unreliable. Started after the app was removed and put in control menu.

Very annoying. Using Iphone 12 pro and apple tv 4k.

Read my post! 👍🏼