You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I just got the iPhone 13 pro which has moved the remote app into the control center. It stopped picking up my Apple TV. I've tried restarting my Apple TV several times and it still won't pick it up. It's a 4th generation. Help!
iPhone 13 Pro
How are you supposed to "Verify that both devices are on the same home network" when you can't navigate around the Apple TV because you don't have a remote? The solution needs to present something where the Apple TV connects to your iPhone in some other fashion. Very suspicious and like Apple to make us all buy new remotes when we could have used the old app that used to work just fine.
Same problem. It works on and off. very unreliable. Started after the app was removed and put in control menu.
Very annoying. Using Iphone 12 pro and apple tv 4k.
Read my post! 👍🏼
I followed these steps and it worked! The only exception being that I didn’t have to enter the 6 digit passcode as it just reconnected to the ATV4 under its old name.
I had the same issue. It would not connect and could not enter code. I attempted to mirror phone to tv and it allowed me to enter code. Works as remote app again now.
Exactly, exactly my experience. And as has been standard for the past many years, Apple does not care, and the Apple nerds here continue to aggressively roll their eyes.
Does anyone think apple is even working on/acknowledging this problem?
Change the name of the Apple TV and repair. That fixed it for me.
IzzLx what does and repair mean how do you do that. So I have to change the name of every AppleTV?
Thanks this actually worked for me. It was starting to drive me nuts.
I have an iPhone 7 and 3 Apple TV’s, my phone will control 2 of them but not the 3rd.
This worked for me. Thanks Omidkhoda!
Same thing is happening to me but its just not showing up at all.
so I finally figured it out. Worst user experience ever. Don’t bother
But isn’t Apple return policy on the condition that the product is “not opened” and still sealed in box. If opened they wouldn’t accept it?
Well what was the work around?
Apple TV remote app won't connect
