Student subscription is not being recognized in Apple TV. I have reached out to Unidays and they have said that this is Apples problem. My Apple ID is not the same as my student information for Unidays so the instructions useless.

The student subscription through Unidays offers free Apple TV. I confirmed this eligibility when prompted by the music app. However, Apple TV does not recognize my student subscription. Unidays explained to me that this is an Apple problem. My student account is not the same as my Apple ID, obviously. Why would anyone create an Apple ID to a student email which will eventually terminate.

So how is this suppose to work?

Posted on Oct 5, 2021 3:04 PM

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3 replies

Oct 6, 2021 12:18 PM in response to Givedetailedinstruction

Hello Givedetailedinstruction,


Welcome to Apple Support Communities. It looks like you're unable to get Apple TV with your student account. We definitely want you to take advantage of this great off, so let's clear things up.


Do you have an Apple Music student subscription? We're asking because if you have an Apple Music student subscription, you also get Apple TV+ for a limited time.


Please check this out:

Get an Apple Music student subscription


We hope this information is useful. Kind regards.



Oct 6, 2021 8:44 PM in response to karina184

Yes Karina, I have an Apple Music Student subscription.


But that link does not address my issue. I have an Apple Music student subscription which is verified by using my student email. My Apple ID is not the same as my credentials for the Apple Music student subscription. My Apple ID recognizes my Apple Music student subscription but it does NOT recognize this subscription in Apple TV. Therefore it does allow me to have the Apple TV free subscription which comes with the Apple Music student subscription.


Oct 11, 2021 8:53 AM in response to Givedetailedinstruction

Hello Givedetailedinstruction,


Thanks for getting back to us with those additional details. If I understand correctly, your Apple ID is using an email other than your student email address, and that's why you're unable to get the free Apple TV+ offer. Did I get that right?


What is the exact message you're getting when you try to get Apple TV+?


Also, check if Apple TV+ is available in your country:


Availability of Apple Media Services


What happens if you create an Apple ID using your student email, does everything work as expected?


Please let us know, and we'll go from there. Cheers!

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Student subscription is not being recognized in Apple TV. I have reached out to Unidays and they have said that this is Apples problem. My Apple ID is not the same as my student information for Unidays so the instructions useless.

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