You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: FrDuffy
FrDuffy Author
User level: Level 1
7 points

Endless loop for login to AppleTV+

"Before you can sign in on the web, first sign in to the Apple TV app on your iPhone or iPad. On a computer, sign in to Apple TV or iTunes."

I have a valid AppleID. I go to Login to AppleTV+ I put in my AppleID and PW, A box opens: "Before you can sign in on the web, first sign in to the Apple TV app on your iPhone or iPad. On a computer, sign in to Apple TV or iTunes." OK. Repeat. Also happens to Itunes. Happens on PC, Roku too. Happens on Firefox and chrome. I just want to give them money and sign up for Appletv+ why don't they want my business?


Windows, Windows 10

Posted on Oct 25, 2021 8:40 AM

Reply
Question marked as Top-ranking reply
User profile for user: Limnos
Limnos
User level: Level 10
418,591 points

Posted on Oct 25, 2021 8:46 AM

Contact Apple. Click here --> https://support.apple.com/choose-country-region Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> https://support.apple.com/HT201232


View in context

Similar questions

2 replies
Question marked as Top-ranking reply
User profile for user: Limnos
Limnos
User level: Level 10
418,591 points

Oct 25, 2021 8:46 AM in response to FrDuffy

Contact Apple. Click here --> https://support.apple.com/choose-country-region Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> https://support.apple.com/HT201232


Reply
User profile for user: FrDuffy
FrDuffy Author
User level: Level 1
7 points

Oct 25, 2021 3:26 PM in response to FrDuffy

I called and to save others that might find this problem: One must successfully accept the terms and conditions. This can be done in Itunes. The thing is, there's an invisible checkbox on the screen where it says ACCEPT. the simplest way to find it, is to highlight your Apple ID and hit tab until the box shows up, click it (also invisibly) and THEN accept. Works like a charm. Probably a windows thing. Thanks!

Reply

Endless loop for login to AppleTV+

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up