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Llinares168 Author

Level 1

16 points

Apple order never delivered by Uber Eats

Hello, I am desperate! I made an order and received the email by Apple confirming it was delivered but I never got a tracking number. There is just one button to “track shipment” which goes directly to an Uber Eats else site saying to “enjoy my order” and that it has been delivered. The order was never received at my courier address, I am not from the US and have called Apple 3 times with no luck or solution, over one hour on the phone which is very expensive for me. They just told me that I need to contact Uber Eats but I have no idea what to say or where can I find their information! Please help!

iPhone 13 Pro Max

Posted on Oct 5, 2021 4:28 PM

Similar questions

26 replies

Feb 5, 2022 11:39 AM in response to Giggitte

Also posted something in apple Twitter but like I’m really disappointed about all this.

muguy

Level 10

82,123 points

Oct 5, 2021 4:30 PM in response to Llinares168

Contact Uber Eats: https://help.uber.com/ubereats

Llinares168 Author

Level 1

16 points

Oct 5, 2021 4:56 PM in response to muguy

They ask for my order information which I do not have since I made my order on Apple.com and didn’t know they would use Uber for the delivery

shevarny

Level 1

8 points

Oct 15, 2021 1:28 PM in response to Llinares168

Hey did you receive your order?

shevarny

Level 1

8 points

Oct 15, 2021 7:00 PM in response to Llinares168

I place a order last night and they sent my order with a Uber driver and I’m not in United state it’s a carrier address also hopefully it’s delivered for real

shevarny

Level 1

8 points

Oct 16, 2021 12:25 PM in response to Llinares168

I receive mines

jayesh11

Level 1

12 points

Dec 1, 2021 11:49 PM in response to Llinares168

did they get the iPhone back or the delivery guy just took it?

Llinares168 Author

Level 1

16 points

Dec 5, 2021 11:40 AM in response to jayesh11

I guess they took my order because it was never delivered to the address 🤷🏻‍♀️

Jan 11, 2022 5:41 PM in response to Llinares168

Did they told you to go to the police ?? They're telling me that even that I've never received anything!!!

Jan 18, 2022 8:34 AM in response to upsetasfcustomer

They keep saying that they need to get the iPhone back so they can make my refund or replacement, and that I should go to the police!! It’s been 2 weeks and still got nothing 😔😔😔😔

agm2135

Level 1

8 points

Jan 18, 2022 8:38 AM in response to upsetasfcustomer

I will say it took 7-10 business days and countless calls but Apple refunded me and credited my account. Stay in touch with them and keep following up. Good luck.

Apple order never delivered by Uber Eats