Camera, Messenger video and screen static

Am aI the only one having camera and video playing issues on messenger? Like it gets stuck while playing the video and the screen gets really static even outside the messenger? Camera sometimes get pitch black. I am using this iphone 13 pro max for just a week now

Posted on Oct 5, 2021 9:06 PM

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3 replies

Oct 6, 2021 3:16 PM in response to iAmCdalg

Hello iAmCdalg,


We would like to see how we can help you with your camera issues while useing Facebook Messenger. Does this only affect the Facebook Messenger app? Do you have any updates avaiable in the App Store? Have you attempted to reach out to them directly? If it is affecting the native Camera app, check out the steps in this link: If the camera or flash on your iPhone, iPad, or iPod touch isn't working


Cheers!

Oct 10, 2021 10:38 PM in response to iAmCdalg

I got my iphone 13 checked up in your store here in Dubai. They told me all these flickering problems with my keypad, video playing on messenger, pitch black camera.. are part of your iOS 15 software known issue. You guys were hoping the update to iOS 15.1 would help, but after your technicians did on my phone I am still having the same issues. They told me to wait for the next software update! *****! Paid too much for this phone

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Camera, Messenger video and screen static

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