My AirPods keep dying when I’m on calls, even though they show fully charged.
They work with no issues when listening to music, videos, podcast, etc. but they will not stay on during a call for more than 30 seconds? any help?
Hello Boosterseat1993,
Thank you for using Apple Support Communities. Based on your post, your AirPods die when used for calls, but other functions work as expected.
For this issue, we'd recommend trying out the following:
If you continue to have issues after these steps and the same issue occurs with another device, then you'd want to bring them in for an inspection.
For AirPods service information, see: AirPods Service and Repair
Select your region and search nearby for locations: Find Locations
Due to the current conditions around the world, some stores may have limited hours or appointment times. They also may require specific things to visit them (Such as, scheduling an appointment, wearing a mask, calling to check-in, etc.).
If this issue doesn't occur on other devices, try pairing them back to your device after resetting them. Once paired, connect the Charging Case to a charger, put the AirPods in the Charging Case, and keep them within range of your device for 1 hour. Then test it out again.
Let us know if this helps out, take care!
AirPod shutting down during calls?
