Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My outgoing smtp servers are off line. I have checked that all settings are correct. Previous articles suggest deleting the account and reinstalling. This deletes all existing mail and I want to avoid this if possible.

My outgoing smtp servers are off line. I have checked that all settings are correct. Previous articles suggest deleting the account and reinstalling. I understand that this deletes all existing mail and I want to avoid this if possible.

MacBook Pro 13″, macOS 10.15

Posted on Oct 7, 2021 2:04 PM

Reply
Question marked as Best reply

Posted on Oct 10, 2021 9:39 AM

WilmslowBridge wrote:

My outgoing smtp servers are off line. I have checked that all settings are correct. Previous articles suggest deleting the account and reinstalling. I understand that this deletes all existing mail and I want to avoid this if possible.



Use Connection Doctor in Mail on Mac - Apple Support


1 reply
Question marked as Best reply

Oct 10, 2021 9:39 AM in response to WilmslowBridge

WilmslowBridge wrote:

My outgoing smtp servers are off line. I have checked that all settings are correct. Previous articles suggest deleting the account and reinstalling. I understand that this deletes all existing mail and I want to avoid this if possible.



Use Connection Doctor in Mail on Mac - Apple Support


My outgoing smtp servers are off line. I have checked that all settings are correct. Previous articles suggest deleting the account and reinstalling. This deletes all existing mail and I want to avoid this if possible.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.