Related Article: What to do before you sell, give away, or trade in your iPhone or iPad

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Hello, I just received my new iPhone 13 and I followed the transfer to new device process. Once completed my old phone gave me an option to delete everything on the old phone in menu.I followed the directions and my old phone show the greeting for a

Hello, I just received my new iPhone 13 and I followed the transfer to the new device process. Once completed my old phone gave me an option to delete everything on the old phone in the menu. I followed the directions and my old phone now shows the greeting for a new owner startup.

How can I be sure all my data was removed and I was signed out of my services on the old phone.


Posted on Oct 8, 2021 8:58 AM

Reply
Question marked as Apple recommended

If when turned on the iPhone you see the "Welcome" screen, it's been wiped.


Make sure to login with your Apple ID and password and remove the older device from your list at icloud.com .

Posted on Oct 8, 2021 9:00 AM

1 reply

Hello, I just received my new iPhone 13 and I followed the transfer to new device process. Once completed my old phone gave me an option to delete everything on the old phone in menu.I followed the directions and my old phone show the greeting for a

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.