iPhone 12 flicker on the black panels on video

There is a flicker happening on the iPhone 12 black panel on both sides while watching videos on YouTube or Prime or Netflix… very disturbing and not able to view any movies or clips… it’s a nÉw phone and not able to understand what the issue is.

iPhone 12, iOS 15

Posted on Oct 9, 2021 12:34 PM

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4 replies

Oct 10, 2021 2:58 PM in response to Mastersoftheuniverse

Hello Mastersoftheuniverse,


Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with watching videos on your new iPhone 12. Which exact version of iOS 15 are you updated to under Settings > General > About? If you haven't updated to iOS 15.0.1 yet, we recommend creating a backup as described here: Back up iPhone


Then, update your iOS as outlined here: Update your iPhone, iPad, or iPod touch


If the issue persists, or you've already updated, are there any updates for these apps in the App Store? This link goes over how to update your apps: How to manually update apps on your Apple device


We hope this helps.


Cheers!

Oct 19, 2021 12:43 PM in response to Mastersoftheuniverse

Thank you for letting us know Mastersoftheuniverse,


We released iOS 15.0.2 since last we spoke. Did you install that update as well? If so did that resolve the issue? Does this also occur with videos you recorded with your iPhone as well, or only in the three apps you mentioned? Also, to confirm, did you install the available updates for those apps as well?


Cheers!

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iPhone 12 flicker on the black panels on video

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