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M1 Macbook Random Restarting by itself.

Today my Mac has restarted itself +15 times. I've seen comments of other users disconnecting external things to the c ports, apple support asked me to delete basically all apps, now I'm only working with my web browser and again, the mac restarted itself a minute ago. The computer is about 1 month old.


Any ideas of what could be the problem before I set the mac on fire?

Thanks!

Posted on Oct 10, 2021 9:49 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 10, 2021 10:03 PM

CamilaBurne Said:

"M1 Macbook Random Restarting by itself.: Today my Mac has restarted itself +15 times. I've seen comments of other users disconnecting external things to the c ports, apple support asked me to delete basically all apps, now I'm only working with my web browser and again, the mac restarted itself a minute ago. The computer is about 1 month old. Any ideas of what could be the problem before I set the mac on fire? Thanks!"

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Perhaps this is a Faulty Device?:

You have a one-year, out-of-the-box, limited-warranty. So, rather than fiddle with it, contact Apple Support, and get this fixed ASAP. Perhaps this is a faulty device, and it simply needs to be replaced.

Apple Phone Support:

5 replies
Question marked as Top-ranking reply

Oct 10, 2021 10:03 PM in response to CamilaBurne

CamilaBurne Said:

"M1 Macbook Random Restarting by itself.: Today my Mac has restarted itself +15 times. I've seen comments of other users disconnecting external things to the c ports, apple support asked me to delete basically all apps, now I'm only working with my web browser and again, the mac restarted itself a minute ago. The computer is about 1 month old. Any ideas of what could be the problem before I set the mac on fire? Thanks!"

-------


Perhaps this is a Faulty Device?:

You have a one-year, out-of-the-box, limited-warranty. So, rather than fiddle with it, contact Apple Support, and get this fixed ASAP. Perhaps this is a faulty device, and it simply needs to be replaced.

Apple Phone Support:

Oct 11, 2021 10:03 AM in response to TheLittles

By looking at the problems that people have with M1, I'd say all of them are faulty.


My quick fix was to removed most of my apps.

  • I removed all from 3rd parties: such as matlab, visual studio, telegram, tableau, onedrive, spotify, anything you can think of
  • Also removed apple apps I never used, like imovie garage band keynote etc etc. The computer has been running for about 6 hours without interruptions, so I guess I'll slowly download each new app again one by one to see which one is crashing my kernel.


I preferred this to returning my computer even though I can get a new one, it's too painful to start from scratch with a new computer.


Thanks for the help!

M1 Macbook Random Restarting by itself.

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