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This is unexpected from Apple, i am seeing many touch issues in my phone. Most of the time i need to press twice. All the apps including settings app also back button is not working most of the time needs to press twice. Youtube app search content not loading until refresh the screen in my iPhone 12. iOS 15.0.1 is running in my phone. My mobile Just 6 days old only
Check if anything (cover or screen protector) obstructs or interferes with your touch screen activity. Should be this case, try to remove them.
Perform also a "forced" restart of your iPhone using these instructions:--> Force restart iPhone – Apple Support, then test your device again.
If the issue still persists, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.
Regards
Giulio
(*) You can do it:
Check if anything (cover or screen protector) obstructs or interferes with your touch screen activity. Should be this case, try to remove them.
Perform also a "forced" restart of your iPhone using these instructions:--> Force restart iPhone – Apple Support, then test your device again.
If the issue still persists, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.
Regards
Giulio
(*) You can do it:
Generally the two basic troubleshooting steps I suggested in my previous reply should correct that issue.
But you're not addressing Apple here . We, just users like you, are not aware of problems that might (or might not) be resolved in a future iOS update. Apple technicians who inspected your device are certainly more skilled than me about that matter, and I cannot help you any further remotely, sorry.
If you'd like, you can contact Apple Support directly, using this link:--> Get Support (they have tools to run remote diagnostics).
Regards and best of luck.
Giulio
EDIT: I forgot to remind you that you have 14 days (from the date of purchase) to return your device and ask for a refund.
Thanks for the quick reply. I went to the aptronix(AASP) on 9oct21 after inspection they told wait for next update. If not solved in next update. What should I do
Touch issues double tapping
