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My Mac is not letting me reset my password

What should I do if it says there’s an error connecting to Apple ID server? I forgot my MacBook password on my new MacBook.

MacBook Air (2020 or later)

Posted on Oct 11, 2021 10:24 AM

Best reply

PRP_53

Level 10

85,993 points

Posted on Oct 12, 2021 4:46 AM

Reset Computer Password

Intel Computer

1 - Restart computer and immediately hold Command + r keys

2 - Top Tool Bar >> Utilities >> Terminal

3 - Type resetpassword as one word and no spaces

4 - Press Return key

5 - Follow the prompts and remember the New Password

Apple Silicon M1 Computer

1 - Choose Apple menu > > Shut Down.

2 - Press and hold the power button on your Mac until you see “Loading startup options.”

3 - Click Options, then click Continue.

4 - Top Tool Bar >> Utilities >> Terminal

5 - Type resetpassword as one word and no spaces

6 - Press Return key

7 - Follow the prompts and remember the New Password

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My Mac is not letting me reset my password

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