Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My Mac is not letting me reset my password

What should I do if it says there’s an error connecting to Apple ID server? I forgot my MacBook password on my new MacBook.

MacBook Air (2020 or later)

Posted on Oct 11, 2021 10:24 AM

Reply
Question marked as Best reply

Posted on Oct 12, 2021 4:46 AM

Reset Computer Password 




Intel Computer


1 - Restart computer and immediately hold Command + r keys


2 - Top Tool Bar >> Utilities >> Terminal


3 - Type resetpassword as one word and no spaces


4 - Press Return key


5 - Follow the prompts and remember the New Password




Apple Silicon M1 Computer 


1 - Choose Apple menu > > Shut Down.


2 - Press and hold the power button on your Mac until you see “Loading startup options.”


3 - Click Options, then click Continue. 


4 - Top Tool Bar >> Utilities >> Terminal


5 - Type resetpassword as one word and no spaces


6 - Press Return key


7 - Follow the prompts and remember the New Password

4 replies
Question marked as Best reply

Oct 12, 2021 4:46 AM in response to Blondie3gig

Reset Computer Password 




Intel Computer


1 - Restart computer and immediately hold Command + r keys


2 - Top Tool Bar >> Utilities >> Terminal


3 - Type resetpassword as one word and no spaces


4 - Press Return key


5 - Follow the prompts and remember the New Password




Apple Silicon M1 Computer 


1 - Choose Apple menu > > Shut Down.


2 - Press and hold the power button on your Mac until you see “Loading startup options.”


3 - Click Options, then click Continue. 


4 - Top Tool Bar >> Utilities >> Terminal


5 - Type resetpassword as one word and no spaces


6 - Press Return key


7 - Follow the prompts and remember the New Password

My Mac is not letting me reset my password

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.