I just got my new IPhone 12 Pro Max a month ago and a couple of days ago I updated to iOS 15 and I don’t know if it’s because of the update or something else but sometimes when I try to load up an app my screen freezes and does nothing and when I tap the app again it loads and automatically crashes and goes back to the homescreen. Or just sometimes when I use an app it freezes and exits to the homescreen.
Hello niels06,
Thank you for reaching out in Apple Support Communities. We understand you're unable to use your apps, as they tend to freeze or close unexpectedly. We can help point you in the right direction.
There's a recent update of iOS 15.0.2 that is now available. We recommend updating the software on your iPhone, as it helps provide software improvements on your device. Here's an article on how to update the software, along with following additional steps to troubleshoot your apps: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open
Please keep us posted with the results.
Kind regards.
Hello niels06,
Thank you for reaching out in Apple Support Communities. We understand you're unable to use your apps, as they tend to freeze or close unexpectedly. We can help point you in the right direction.
There's a recent update of iOS 15.0.2 that is now available. We recommend updating the software on your iPhone, as it helps provide software improvements on your device. Here's an article on how to update the software, along with following additional steps to troubleshoot your apps: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open
Please keep us posted with the results.
Kind regards.
I’m playing this six years old game (magic rush) and I run into a crashing problem with this phone. It gets hot after 5 minutes of playing and it crash!!??. I decided to updated ios to 15.1.1 and the crashing issue is not resolved. I never have this problem on my iPhone 7 plus. iPhone 12 max pro is a downgrade of iphone 7. What a shame.
iPhone 12 Pro Max crashing
