Related Article: Add, use, and share boarding passes, tickets, and other passes in Apple Wallet

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Can’t add tickets to apple wallet

I cannot add any tickets or boarding passes to my apple wallet

Posted on Oct 12, 2021 3:30 PM

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Question marked as Apple recommended

Read and follow the article linked above.

Posted on Oct 12, 2021 3:30 PM

6 replies
Question marked as Helpful

Oct 12, 2021 4:18 PM in response to sberman

The answer is not in that article.


"If you don't see an option to add your boarding pass, ticket, or other pass to the Wallet app, contact the merchant or company that issued it to make sure they support passes in the Wallet app."


The option is there. It’s just not working. It’s not the merchant. I’ve tried 2 different tix to two different events from two different merchants. It’s not working. Neither are the boarding passes. I have never had a problem before with a boarding pass. So again the answer is not there. It would be great to get an actual reply with help rather than a reply that’s not helping. So please refrain from replying back if you cannot offer help. Thanks.

79 replies
Question marked as Helpful

Oct 12, 2021 4:18 PM in response to sberman

The answer is not in that article.


"If you don't see an option to add your boarding pass, ticket, or other pass to the Wallet app, contact the merchant or company that issued it to make sure they support passes in the Wallet app."


The option is there. It’s just not working. It’s not the merchant. I’ve tried 2 different tix to two different events from two different merchants. It’s not working. Neither are the boarding passes. I have never had a problem before with a boarding pass. So again the answer is not there. It would be great to get an actual reply with help rather than a reply that’s not helping. So please refrain from replying back if you cannot offer help. Thanks.

Can’t add tickets to apple wallet

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