You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
💡 Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
how do I solve the problem of videos playing blacked out in safari and chrome browser?
Video bar loads with sound alright but no video shows at all.
I’m on an iphone 7plus and on the ios 15.02 update
iPhone 7 Plus, iOS 15
Hi nasri97,
We understand you're unable to view videos. We're happy to help.
Go to Settings > Safari > Advanced > Experimental Features. In that list, check to see if you currently have the GPU Process: Media option enabled. If you do, turn it off.
After that, restart the device then test out your videos and they should play.
Hope this helps. Cheers!
Hi nasri97,
We understand you're unable to view videos. We're happy to help.
Go to Settings > Safari > Advanced > Experimental Features. In that list, check to see if you currently have the GPU Process: Media option enabled. If you do, turn it off.
After that, restart the device then test out your videos and they should play.
Hope this helps. Cheers!
Worked, issue resolved. Thank you for the help!
Videos in safari and chrome web browser blanked
