I get a sign in error when trying to sign into my tv provider, saying my username or password is incorrect when in fact it is correct.

shak141 Said:

"I get a sign in error saying my username or password is incorrect when in fact it is correct. I can sign onto my tv provider’s website easily with the same username and password. I have tried changing the password and nothing is working."

-------

Perhaps this is not an Option?:

1. Go Here: Sign in with your TV provider on your iPhone, iPad, or iPod touch - Apple Support
2. As it reads: "If your TV provider doesn't support signing in with your TV provider, your TV provider is saved so you don’t have to select it again, but you’ll still need to sign in to each app with your TV provider account information."

I also am receiving that message. I also contacted my TV Provider and nothing is wrong on their end. Something is wrong with apple communicating with the TV Provider servers. The customer service people had androids and they were able to log on through the TV Provider. My iphones and ipads are not connecting and saying incorrect password or user name.

It’s happening to me also, but only on ONE of my iPads—the one with iPad OS14.8. DISH IS an option and we have ALREADY BEEN USING THIS PROVIDER with NO CHANGE IN USERNAME/PASSWORD. It is NOT happening on my iPad OS 12.5.5 and the older OS is still using my OLD PASSWORD—I changed my password because it wouldn’t work on the website login either. So, it appears it may be an AUTHENTICATION ERROR between the TV Provider setting and Dish. And, I’m using the username/password combination from Keychain, so I know it’s CORRECT. It was CORRECT when the error started occurring yesterday evening. I changed my password because I couldn’t login to my online account—probably because my password was locked due to AUTHENTICATION FAILURE.