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My iPhone 13 camera is not focusing properly. It doesn't focus when it is around 8-10 cm away from the object for a close up shot. Is everybody with an iPhone 13 experiencing this problem? I went to my local store which diagnosed my device and they said that there is no problem. But I am very suspicious. So does anybody else have this problem? Can anybody confirm this problem?
But how is an iPhone 6 able to take a closeup picture 8-20 cm away, while an iPhone 13 isn’t? Taking picture from close range is something every phone should be familiar of doing? So am I supposed to pay 200 extra dollars to get a phone that can do the same thing as an iPhone 6. Why didn’t apple mention this when they were representing the new iPhone 13?
I don't honestly need to take anything into consideration. I don't work for Apple. I didn't design the new phones. No one here works for Apple. No one here designed the new phones. I did my research before I purchased my new iPhone and knew I wanted the macro photo capability, so iPhone 13 Pro for me. If others bought a phone with an expectation it would behave exactly as past phones did, that's on them.
I understand the disappointment, but there is no solution or help coming. Nothing will change the fact the hardware on iPhone 13 cannot support closeup photography. Expressing unhappiness with a feature that can't be be changed is not going to get anyone anything.
You have responded to many of the people complaining here, yet you feel that there’s no need to consider the context of the discussion. What’s the point of responding?
Yes, the iPhone 13 cannot and will not be ever able to take closeups as described here. I’ve never argued against that. And again, yes, the Pros can technically solve that problem. HOWEVER, they will deliver a worse result than previous iPhones (for this specific application, if it’s not yet clear). It’s relevant to clarify that given the context (already explained by many users).
I previously made the comparison to prove my point because you claimed that my statement was false. It’s not about the disappointment, I just added extra relevant information on top what you already said in case anyone is looking at the pros as a fix to this particular “issue”.
No! As those of us who have been lifetime Apple people we should not need to go see if an iphone 13 can match a photo to an iphone 8 plus. I don't need a Pro Max. I don't need professional photos, just a decent photo. I'm guessing if you bought a 13 you would be miffed also. It's not just the photos either. The apps freeze, you can be in the middle of a bank app transaction and it constantly shuts off. Facebook will freeze. Photos just freeze. My apps are updated. My updates are current.
I felt for me it was user error. I was going from an 8 plus to the 13. The photo issue is just one of many problems my phone has. To say I should have returned it within 14 days I was still on a learning curve of trying to learn everything I could. Maybe Apple should have been the one to say the 13 is not your old iphone. When you show all the specs tell people don't expect good close up photos. My husband has the little iphone se and gets amazing photos. I think that is the issue, people expected more.
You're absolutely right. I most definitely didn't buy iPhone 13. I did my research before I ordered my phone and recognized the significant advantage the Pro models offered, so I bought the iPhone 13 Pro Max.
As to issues with Apps freezing, etc., I have absolutely no issues on my phone. When apps freeze, it can often be a result of lack of storage. Go to Settings > General > iPhone Storage - How much free space do you have? It can also be a result of a poor Wifi signal as a banking app as example would require a good connection to run.
I use my 13 Pro Max all day every day and I've seen none of the issues you speak of - no frozen apps, no issues from Facebook that aren't due to Facebook's usual issues (I've seen the same issues using a browser on their site I have in their app, so it's not the iPhone.)
I get none of that helps, but especially with third party apps the issues are almost always… the third party apps.
I'm not trying to deny or play down your issues, but it's definitely not a global experience.
As you have 14 days to return your device for a refund, you can do that, and/or have your phone checked for hardware issues:
It’s quoted as 2 cm for the 13 Pro/Pro Max’s ultra-wide lens.
Apple does not specify a distance for the normal wide angle lens and does not specify a minimum focus distance for the 13/13 mini.
Precisely, digital or focal zoom, or shoot and crop, both will give a better photo than trying to focus at macro distances.
When even a 12 can crop to this extent why worry!
You need to zoom out or manually switch to wide angle lens, in order to be able to focus at 8-10cm range.
If you want to take close up shot, you need 15cm space, use tele lens to zoom in to 5x.
Just curious, do you currently have an iPhone 13? If so, are you happy with the photos?
13 Pro Max, and love them, best I've ever seen from an iPhone camera.
That's simply not something anyone here could decide; for the best cameras ever seen on an iPhone I'd recommend a 13 Pro Max.
It's simply not possible to say what you would find to be the best.
The issue is it's not doing what you expected it to do, it's not failing to do anything Apple said it would do.
iPhone 13 camera not focusing when capturing a photo 8-10 cm away
