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Hello, I can't seem to upload any music to my iPhone. I've tried to turn off the iCloud and deleted all the old music tracks, tried other little things, but new (and old) songs just doesn't appear on Itunes (Music app) and on my iPhone. I'm really frustrated, I can't find any info online, could someone please help me? I'm using Mac. Thank you.
iPhone 11 Pro
Hello amelia_r,
We understand that you're having some trouble with missing tracks on your devices. It sounds like this involves both your Mac and iPhone. Do you use Apple Music? If so, we'd recommend reviewing the following:
If songs are missing from your music library after you turn on Sync Library
Thanks for using Apple Support Communities!
Understood amelia_r,
When you say you're unable to drag and drop, what happens when you try? Are you seeing any errors or alerts? And are these the steps that you're following?
Import music from a computer to Music on Mac
Cheers!
Let's check the files amelia_r,
On your Mac, check the import settings so we can make sure that they match up. Here's where to look: Choose import settings in Music on Mac
Let us know what that is set up as and we'll go from there.
Perfect amelia_r,
At this stage, what we're going to recommend is that you Contact Apple Support so that they can look into this directly with you in more detail.
Thanks for using Apple Support Communities!
Hello, No, I'm using the Music app to listen to my music (that I already have on my laptop), not for the Apple music subscription. Still can't even drag&drop any tracks to Music app on Mac. Thanks.
Got it amelia_r,
Are the songs in questions ones purchased in iTunes or are they being uploaded from other file types? If from other file types, do you know what format that they're in and where they originated from?
Thanks!
All of my music tracks are mp3 files downloaded from the Internet. I've deleted all the songs and can't re-upload the old ones either. Seems like the problem is not in the files but in how Music app or iPhone is set.
When I drag&drop or when I'm using instructions you've send, nothing happens. No error or alerts, it's just ignores the command. Thank you
I can't upload music to my Iphone
