iPhone 13 pro voice cuts and the other person can't hear me

Try downloading the new software update Apple pushed out today. It seems to have fixed the problem with my speaker phone.

Try downloading the new software update Apple pushed out yesterday. It seems to have fixed the problem with my speaker phone.

This was exactly my remedy to the same problem: remove the waterproof case. Maybe our phones are ok other than that. I don't know but removing the case solved my problem.

Changing to eSIM worked for me. They are in Settings/Cellular. Hope this helps others.

Try these things: remove your case and try it. Make sure you are not using 5G and try it.

Buy a case that doesn’t cover up any of the 3 mics.

It ended up being a problem with the 5G tower which was vandalized. Neither AT&T or Apple gave me any quality customer service. It was a total joke. I don’t think there’s any more geniuses over it Apple and AT&T was not transparent at all about the problem I had to go to the local AT&T store to find out that there was a problem with the tower. Very disappointed in the technical service of both companies it has diminished immensely over last 3 to 5 years

I have this same problem on iphone 13 pro max, before the IOS 15.1.1 update, the connection to any device other than the iPhone ended with continuous audio interruptions both for me and the interlocutor, after updating IOS 5.1.1 it seemed to be tolerable for a while because it interrupted only once at the beginning of the conversation and then it worked, now the problem came back and it applies to all devices together with iPhones, a few days ago, when connecting to the iPhone 11 pro max, the facetime was cutting, but only on the interlocutor's side, I heard and saw it well, we tried a regular phone call, but the sound interruptions occurs anyway, after a few tests it turned out that the problem occurs using the loudspeaker function, when we try to call traditionally "by the ear" there was no problem but on the loudspeaker the interlocutor reported that not only the sound was interrupted, but its quality was terrible , we tested it on two iPhones 13 pro max on my side and on the other side on the iphone 11 pro max and iphone 10 pro , in each case it was the same, yesterday I checked it with the "LTE" option turned on in the "voice and data" menu to rule out problems with the 5G network, then I turned on Wi-Fi calls and it also did not work, only when I connected the headphones by bluetooth it started working, the sound was terrible (I used jbl headphones, I don't have airpods) but the sound was not interrupted, we have to wait for the IOS update, it's just a pity that one was already and it did not help, I'm really ****** off

Temporary Fix:

I also have this same problem, but only when using FaceTime on a 13 Pro Max. Until Apple can get this fixed because it is a FaceTime software issue, this is a quick fix. When in a FaceTime call, pull down on the screen and at the top you will see microphone options. Switch between the various modes and then choose back to the “Standard” mode. That will eliminate the audio from cutting in and out for the person needing to hear what you are saying. I am confident that Apple can get this issue resolved with a software update.

My wife’s phone iPhone 13 Pro, is having the same issue as usual. But what I did notice as I was talking to her on my iPhone 11 Pro, and she was on speakerphone, if I muted my end while I am not talking it would be perfect and could hear everything she is saying, as soon as I un mute my end and her phone hears anything on my end it starts breaking up the signal as usual. It’s definitely something with the noise cancellation or noise gate that is causing the problem on that phone. Can be easily replicated.

Well, I was facing the same problem in my previous 13 pro and Apple gave me a new phone, nevertheless the problem is still happens in my new phone. Definitely it is a software issue that Apple has to fix with an IOS update so if you claim a new phone you will probably have the same issue.

You are 100% right. I have investigated the same issue thoroughly before I saw your post and that was the same conclusion I came to. Whenever the other person is silent, they can hear me clearly because the noise cancellation feature is not getting triggered by them because they are quiet. And that is also the reason why they can also hear me clearly when I am not on speakerphone. Because the mics don't pick up their voices when they talk. However, once I turn on speakerphone, they trigger the noise cancellation feature when they speak because the mics can now hear them and that's when I start getting cut off. I have a hunch that this is affecting all iPhone 13 pros. This is definitely a software issue. It cannot be a hardware issue. If it was a hardware issue, you wouldn't be able to make regular calls properly. The video quality for audio would be poor. There's nothing wrong with these mics. This is a software issue. I wish they would just let us toggle off the noise cancellation feature. Such a bug out. I'm at a loss.

SUGGESTION: During speakerphone calls, try holding the phone horizontally with the mic VERY close to your mouth, like you're about to eat a slice of pizza. When I do this, people say they can hear me better. However, it's annoying and awkward to do that, and impossible with Facetime. I've reported these speakerphone problems with my 13 Pro numerous times to Apple, installed every update, re-set my phone, and now have a 3rd in-person appointment to "evaluate" it. I will keep after Apple until they finally FIX this and encourage you to do the same.

SUGGESTION: During speakerphone calls, try holding the phone

horizontally with the mic VERY close to your mouth, like you're about to

eat a slice of pizza. When I do this, people say they can hear me

better. However, it's annoying and awkward to do that, and impossible

with Facetime. I've reported these speakerphone problems with my 13 Pro

numerous times to Apple, installed every update, re-set my phone, and

now have a 3rd in-person appointment to "evaluate" it. I will keep after

Apple until they finally FIX this and encourage you to do the same.

Just so everyone on this thread knows. This is not only an iPhone 13 issue, it’s been happening since the iPhone 11. I’ve been trying to figure out solutions to this problem, have had each model, but it is very simply the noise cancellation feature cancelling out your own voice when any tiny noise happens in the background or if you and the other person talk at the same time. It’s not the case, not how you hold it, there’s no user error here. I’ve spent 2 years following along to see if they will every fix it because every Apple representative has “never heard of it” and it will “probably be fixed in the next update.” Save your money.