Images not loading in the mail app after updating my iPhone to iOS 15

Correct, the more accurate question would have been who I now have to change my privacy setting. Everything else is the exact same, but to get the option to load images in my mail messages, which was the default before, I have to allow IP tracking. I suppose I’ll unsubscribe from those that require tracking?

Interesting....I turned off the wifi connection and it will load images, turn it back on in a new email and it won't load...

Probably because the site that hosts the images won’t send them if they can’t track you by IP address

I have the opposite issue. I've always kept show images off for security. Then I'd click the button on an individual email to show images from companies I trust. But now the images are on by default. I want to choose again which images to show. The preference settings are no longer there in Mail Settings or Privacy Settings in iOS 15. When I do a search in the settings for Images an option for Mail shows but is unclickable. In addition, there's a new setting that says no information is shared but I don't trust that. Please tell me how to toggle "show images" to off. Thank you

Hi. I’m having the same problem @Robby1983 had after updating my iPhone 11 to iOS15.1,

but my problem has still not gone away. I CAN press the button on individual emails to load the images, but that’s kind of annoying to have to do that every time. What are my options to fix this? Thanks for your help.

I have seen a few references to this, but I don’t see this on my ipad settings after iOS 15, but am having the same issue. I also can click load content, but don’t want to do that on each and every email. Is there an easier option?

Apple Support -

Manuals: You can use this link on your computer.

iPhone User Guide - Apple Support

Or you can download the book in the Books app on your phone.

Download or bookmark the iPhone User Guide - Apple Support

Informal support: This user-to-user forum, https://discussions.apple.com , where users can help each other with minimal Apple supervision or participation.

Apple’s formal support can be reached several ways:

• Click on “Get Support” at the top of any page in the forum
• Go to Apple Support

Note that both of the above have options to receive a callback or chat

• Install the Apple Support app on your iPhone or iPad - you can contact support directly from the app, and the tech will have (with your permission) to diagnostic data on your phone
• Call Apple Support; the phone numbers are in this link→Contact Apple for support and service - Apple Support
• Make a Genius Bar appointment at an Apple Store→Genius Bar Reservation and Apple Support Options - Apple
• Find an Apple store or Apple partner service provider→https://apple.com/retail
• DM @AppleSupport on Twitter
• You can also provide feedback to Apple at→ https://apple.com/feedback

About the only communications method not used by Apple support is inbound email, probably because the volume would be overwhelming, and separating the wheat from the chaff (or, to us engineers, a poor signal to noise ratio) would be almost impossible. 

Doobrie wrote:

Thank you. This worked for me.

Yes, it works because you turned off the protection that prevents the business that embeds tracking tags in images from knowing that you personally opened the email. That feature is there to protect your privacy. By turning it off you now have less privacy. It’s a trade off that everyone must make their own personal decision about; convenience vs privacy.

I see no such “Load Remote Images” in Settings> Mail > Messages, nor have I ever seen a button on individual emails to load the images. I’m on iOS 15.2 and still have this problem on my iPhone XR and iPad Air.

My mail preferences/viewing does not offer the option to "load remote content in messages". I'm running OS Monterey (which has messed up my system--also lost bluetooth capability). Apple support unable to resolve.

Nothing is working for me. In iPhone 15, there is no turn on remote content in Mail settings. Turning on the Privacy protection button does not load images in an email in outlook. Turning it off doesn’t work either. There is no button on an opened email in outlook to turn on images. In the body of the email from the sender where the images are blocked is a link that says turn on images to shop. Clicking on this link gives an error symbol that Safari cannot open page. Help! What do I fo to enable remote images to load in my emails? I have iPhone 13 ProMax

still have the same issue as well Karen, and have 130 pro max as well as an iPad Pro, both same issue. None of the above unfortunately has helped yet. This is a frustrating as heck update by Apple. It needs to be fixed

I had not loaded images on apple mail on my iMac since the last couple of updates.

I have read the questions and answers. But I don't have the " load more content in images" option at all!

Please advice!

Please see attached screenshot below

Hi jessx03,

Wondering which Mac model you have,

and

which Mac OS you have installed.

Eg: I'm still using macOS Big Sur 11.6.2 on MacBook Pro

and have "load Remote Content" button across the top of open eMails that contain remote content.

as well as the option to "load remote content" in the viewing tab of Mail preferences. (Now turned off for security)

With Mac OS Monterey ... seems Apple may address the issue in future updates,

as "Load remote content": option has been removed from Mail Preferences / viewing tab..

Seems if remote content it always turned on:

there is now a safety concern / vulnerability / eg: from those who misuse mass emails, trackers etc.

Apple is concerned with security / protecting privacy.

All the best :-)

If you see above we already went through those directions. My details show protect mail activity as “off” and it still does not load the emails and requires you to click on “load content” for each and every email. If we are missing something else here, please point us to where. But that toggle does NOT resolve the issue I posted about originally. Thanks