Images not loading in the mail app after updating my iPhone to iOS 15

I cannot get images to load for my emails on my iPhone unless I do it individually. I tried all the suggestions (toggle load all remote images) privacy protection is off. Not solved....any ideas what to do next? It is driving me a little crazy.

I am now having the same problem. Mail content was fine yesterday and now all of the sudden it doesn’t download when I open an email, until I allow it in the warning box at the top of each email. I’ve tried following suggestions from others, earlier in this blog, but I don’t seem to have the options they say to select on my iPad nor iPhone. Did all this just happen with the latest software update?

I think I found something can help!

this issue mostly happen for me when I use the WiFi instead of Cellular Data.

It is not the Mail settings.

Just try to turn off (Limit IP Address Tracking) by going to Settings > Wi-Fi.

Then click the blue (i) beside your WiFi network name. Now you can find (Limit IP Address Tracking), turn it off.

This worked for me.

turns out it's under privacy, not viewing in mail preferences. Apple decided it was a privacy issue, so automatically blocks images from downloading. On the Mac, go to mail, privacy, and uncheck remote loading. Not sure where it would be on the phone,

Limit IP address tracking exists to protect you from being stalked by people sending you email and web sites you visit. So you are exchanging your privacy for the ability to see images that contain tracking tags. It’s a judgement call.

They all loaded in my browser on my iPhone, iPad and Mac. But this discussion is about images in email. As I explained, ASC has never sent images by email except the Apple Support Communities header and Apple logo. While a link appears in the email notification, which I did receive in my notification, it is not an image link.

The point is I have a problem which is the images not showing on my mail app and I searched for a solution but unfortunately I couldn’t find one, the I started searching in the settings and I found the option of Limit IP Address and I turned it off afterwards that my problem bot solved. I shared what I found hear.

if you or any one have a better solution please share it with us.

FYI, I prefer to keep the option of Limit IP Address on, as it always was. But now I have an issue.

You asked about the images. Ok, the images were not showing, but they appeared only when I turned off Limit IP Address Tracking. I shared them here because you said that ASC has never sent images except the Apple Support Communities header and Apple logo. So I shared them to show that there are images sent to me from ASC.

We are here to find the best solutions for the issues and problems we are facing, we are not here to show that my point or your point is right!

I am using a Mac with 11.6.5. Currently, mail doesn't show anything in a message when the load remote content is selected under mail preferences. Not even the text. When I turn load remote content off in the mail preferences, I get the text. The message then gives an option to load remote content while showing the text. If I select it, the message is completely blank with links to content if I move the mouse over the area where the content could appear.

Hani_1979 I'm wondering if there's been an operating system update that has fixed the problem but I've also taken my virus checker and VPN off my computer and mobile which may be why. I was having so many problems that I set my computer back to factory settings TWICE and gradually adding everything back onto my computer instead of adding it via migration assistant. I don't know what's going on ...

Thanks for the reply but the information is not helpful. Here's why:

My problem is about how to send an image in an email. I use phpmailer to send the email and I use a standard html file as the body. When chatting with apple support the reps (they are obviously not engineers) no little or nothing about the product that's useful for solving the problem. When speaking by phone to a rep it took over an hour to get him to finally agree that the problem appears to be a bug in the ios, although he's not sure. Anyway, it's been submitted to their engineers but haven't heard back. And finally, there is no support documentation for any kind of programming issue. The emails use to work fine but since IOS 15 they no longer get downloaded.

If you know how to solve this problem I would be delighted to hear from you.

No it is not a php mailer problem. The emails show up correctly in every other mail app. Outlook, hotmail, yahoo, gmail. Just not on the iphone

the problem seems to me apples insistence on not using industry standards that they don’t control. Sorry about the double negative. Case in point the back slash key

SOLVED! After months and months of imageless messages in Mail on my iPhone, this fixed it for me:

*Reset Network Settings*

It's in Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings.

NOTE: This will flush your WiFi password (or possibly all of them). But it fixed the images issue in mail.

NOTE: After resetting network settings, messages you've already viewed in your inbox may not display their images, but newly received email messages will. (Or did for me.) I was, however, able to force an older message to display its images by archiving it, then undoing that action (returning it to the inbox), then marking it unread. After those steps, that message displayed its images.

Doobrie wrote:

Thank you. This worked for me.

Yes, it works because you turned off the protection that prevents the business that embeds tracking tags in images from knowing that you personally opened the email. That feature is there to protect your privacy. By turning it off you now have less privacy. It’s a trade off that everyone must make their own personal decision about; convenience vs privacy.

But it shouldn’t be like that when I’m using Wi-Fi. It didn’t happen when I switched the Wi-Fi off. Not only was I not getting pictures in my email, I also found many websites wouldn’t load. I never had this problem with my old iPhones, using the same Wi-Fi that I’m using now.

Doobrie wrote:

But it shouldn’t be like that when I’m using Wi-Fi. It didn’t happen when I switched the Wi-Fi off. Not only was I not getting pictures in my email, I also found many websites wouldn’t load. I never had this problem with my old iPhones, using the same Wi-Fi that I’m using now.

Are you using a VPN connection? DON’T.