Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

No sound notifications for texts on iPhone 12

Ok so I thought this was my watch having issues with notifications but come to find out I'm not getting any text sound notifications from my phone. I have the watch turned off, and when a text come sin nothing happens. I hear it come form my ipad as usual. I touch the phone it;s there but no sound when it's locked. Unlocked they come through fine but not locked. Is there a place I;m issing maybe that got turned off besides in messages and notifications? Any other notification Ring or ebay comes through fine even phone calls just messages. It's kinda confusing



[Re-Titled by Moderator]

iPhone 12 Pro Max

Posted on Oct 21, 2021 1:57 PM

Reply
Question marked as Best reply

Posted on Nov 11, 2021 10:30 AM

I am having the same problems. No ring or vibrate for calls or texts. I have checked all the settings you listed here for both the watch and phone. I have turned off the focus feature and my friends are still getting the message from focus showing that I’m not accepting messages at this time. I haven’t gotten a text notification or phone call tone since this awful update was added. How do I fix this?

48 replies

Feb 18, 2022 7:55 PM in response to Dprintz71

I am super disappointed. I don’t get what everyone brag’s about with Apple. I spent $1300 on a phone that is buggy to say the least. kinda feel ripped off. My 4 year old note 8 had less issues. unfortunately it looks like my best option is to try to sell or trade in my iPhone 13 pro max go back to android since Apple doesn’t care about there customer base. Samsung at least appreciates there customers enough to address issues and provide support. Guess that’s why they have the majority of the market share today. I am regretting swapping to Apple more and more each day. Unstable phone and keyboard behavior, apps crashing and the support is non existent. Let’s just sum it up with one word, Crapple IOS.

well done Apple, you got me !

Apr 1, 2022 6:28 AM in response to Isaac Moralez

I thought it was just me. My phone hasn’t annoinced texts tone for over a year. Thought it was my old phone. Got the 12 pro over a year ago. Same problem when the screen is locked I get no text tones. When it unlocked it works fine. Missed so many important messages because of this. Apple really needs to fix it. Missed a meeting yesterday because it didnt ring!

Apr 8, 2022 5:29 AM in response to MrBill3

I have been having the same problem. I've done everything that the author stated above, and it still doesn't work in locked status. I get some, maybe all, when the phone is unlocked, but I don't think any when the phone is locked. I've turned off notifications on my watch, thinking that it would eliminate that being the problem. I still get no sound alerts when the phone is locked.

Apr 12, 2022 6:17 PM in response to gtikeda

It's the Bluetooth! Tested with my phone paired with my Fitbit, and MacBook Pro paired with my Magic Mouse. Only one Apple device can have bluetooth on in proximity of my phone in order for my iPhone 12 Pro to sound text alerts when my phone is locked, but Mac is unlocked. Inconvenient that I can no longer pair both devices to peripherals at the same time and receive sound notifications, but I'm so happy that I know what's going on now!

Apr 29, 2022 1:55 PM in response to MrBill3

I too have one notification that works is my ringtone for texts and calls, all other tones non existent. Can’t turn off Bluetooth as i need phone for hearing devices. Would love to be able to put phone down and be notified I have messages other than text or calls. Sorry I didn’t purchase an android. For money spent iPhones are just not a good purchase.

Jul 20, 2022 10:27 AM in response to mtoggers

Interesting. Mine rings for phone calls, but doesn't often do a text noise. Mostly notice a text when my watch vibrates.


I haven't yet worked out when it does it. However, generally, I look at my screen and see a pile of texts there. Luckily I mostly use WhatsApp for my work, which is fine and makes as loud a noise as you like.


In fact all the 3rd party apps seem to be fine - the Guardian tells me if there's a news headline, other apps ding reminders to my front page. It's just texts as far as I can see. And this has been going on for ages and ages - pretty sure it was the iPhone 7 when it started, because I was hopeful that it would all change with the 12. So the glitch has come over on my sim card or through iCloud or something.


As though it's on Do Not Disturb but it's not.


I had thought I'd fixed it with someone's suggestion.... but I hadn't.



Aug 1, 2022 6:46 AM in response to Isaac Moralez

My Messages notification sound was working just fine, then it stopped working all of a sudden. I was still getting vibrate, but I missed some important messages because I didn't have my phone in my pocket. I noticed that the Silent Mode button on my iPhone 12 was in the red position, so apparently I must have accidentally put my phone in Silent Mode. If you can't get anything else to work, check that button (left side, above the volume buttons).

No sound notifications for texts on iPhone 12

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.