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Chrome and AppleTV+ not working

Chrome and AppleTV+ not working

I have turned off my Adblocker. I have updated the Widevine Content Decryption Module. And yet AppleTV+ still will play the commercial fine. Then it stops and tells me it can't play on an old browser and I should use an app(not available on Win10), Safari (not available on Win10), or Chrome (which I am using the latest available from Google)?


What am I missing to get this to work? I watched season 1 of Ted Lasso when it came out on the same computer (windows 10 and chrome) without this issue. There must be another update or something that broke something?

I am using Chrome - Version 95.0.4638.54 (Official Build) (64-bit)



Posted on Oct 22, 2021 4:34 AM

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10 replies

Oct 22, 2021 9:08 AM in response to celliott147

True. I installed Firefox which works! Yay for watching Ted Lasso but boo for needing another browser installed.


The problem solver in me still needs to know why my preferred browser (Chrome) doesn't work.

We know other peps have Chrome and Edge working so must be my settings. I will try security, privacy and cookie settings which I didn't touch in Firefox but I know I have tightened up in Chrome.


Thanks again! and if you have some advice on settings for chrome please reply.

Oct 22, 2021 9:39 AM in response to celliott147

I had tried incognito with the same results - it didn't work. Commercial plays then show says brower is old.

Can't tell you how many times I have watched the Acapulca preview. haha


But that does rule out some of the add-ins like AdblockPlus. I had also removed Adblock in one of my previous tests too.

I have turned on all cookies.


I tried Safe Browsing setting with:

Enhanced Protection and Standard protection not working

the "No Protection" also didn't work (thankfully)


Not sure what else to try


Thanks


Chrome and AppleTV+ not working

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